Optimum Assisted Living and Memory Care

Reviews

• SZ

  Sean Z

  Jan 30, 2026
  1.0
  Horrible experience for my mother-in-law. She was miserable the entire time and spent more time at various hospitals than this location. They rarely would do anything for her and when they finally did all they would do is call the hospital, and then she would go to a rehab facility and then back to this location and spent maybe 6 or 7 days there for an entire month but then they would charge the full price for a room. To make it worse on her last hospitalization we tried to send her back for care and they TRIPLED the price abruptly without any reasonable explanation. They tried to rip off my mother-in-law, provided minimal care, would not respond to requests for help, would let her sit in her pee for hours without any response and their neglect, fraud and deceit is outrageous. They are basically ripping off government programs, neglecting patients and then tripling the price they charge after luring families in initially. I would strongly recommend avoiding this location. The positive reviews are obviously fake.
• BH

  B H

  Jan 21, 2022
  5.0
  Optimum personal care is a quality place to have your mother or mother or father and the time of need with regards to the personal care needs.
• TH

  Teresa Hallmark

  Oct 6, 2016
  5.0
  My Dad has been living at Quality Living for the past 5 years. He is always treated with love and compassion from staff members even when he gets verbally abusive. I don't worry about him as I get to know staff and listen/watch when I visit. I hope people do the same. I've been to numerous places and most smell of urine. Quality Living is always clean. Food is prepared very well and everyone participates in activities if they want or able to do so.

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