Missouri City Dentist - Excel Dental

Reviews

• SC

  Super Cool

  1 day ago
  1.0
  Excel Dental Missouri City could clean your teeth well but it is impossible they could provide more for you. They will make sure you got pain and they do not qualify for any moderate sedation. You may take your own risk to be there with those unprofessional people. Sedation Options Offered: According to the Excel Dental website, they offer the following anxiety-relief and sedation methods: * Nitrous Oxide (Laughing Gas): A mild, inhaled sedative that helps patients relax while remaining awake. It wears off quickly after the procedure. * Oral Conscious Sedation: A pill taken before the appointment to manage moderate to severe anxiety. * The Wand: A computer-controlled injection system that delivers local anesthesia in a steady, more comfortable flow than traditional needles. Important Note on IV Sedation: Excel Dental does NOT currently list IV sedation (deep sedation). If you require IV sedation, other local providers that explicitly offer it include Missouri City Dentistry and Plantation Dental. Notable complaints from public reviews and consumer platforms include: * Clinical Incidents: One highly detailed complaint from 2024 involved a parent who alleged that a child was "traumatized" during a molar extraction where anesthesia reportedly wore off mid-procedure. * Billing and Financial Disputes: Patients have reported issues with the finance department, specifically regarding the handling of referral credits and unexpected charges for certain procedures. * Prosthetic and Fit Issues: At least one senior patient reported receiving poorly fitted dentures that caused significant pain, followed by dissatisfaction with the office's refusal to provide a refund. * Service Quality: Some reviews highlight "lousy" service for specialized needs like severe underbites or hurried cleanings that felt inadequate. * Operational Concerns: Common minor complaints include long wait times--sometimes exceeding an hour--and administrative errors, such as prescriptions being issued without necessary signatures.
• KC

  Kathleen Cruz

  2 days ago
  5.0
  I always have a pleasant time with my appointments in Missouri City Dentistry and I have been going here for three years. Grateful to all the staff who are so helpful and professional.
• LM

  Lisette Meza

  Feb 17, 2026
  5.0
  Great reception staff! Dentist was nice and gave a thorough explanation of my situation and gave solutions. Will definitely be back. I don’t have dental insurance but they are affordable!
• MR

  Mike R

  Feb 16, 2026
  1.0
  Botched my root canal, had to return to have it redone. They try to upsell you on a lot of unnecessary procedures as well. Worst experience I've ever had at any dentist office. My family will never return.
• JJ

  jEn JeN

  Jan 31, 2026
  1.0
  called to obtain pricing for basic routine dental cleaning, the receptionist talked in circles about signing up for a monthly subscription plan. then only IF the dentist deems that a deep cleaning is not required would a regular cleaning be done for $60 with a monthly sub of $10. i asked for a clear price without their plan, was told $99 with exam & x-rays. i offered to send in my x-rays from another practice done less than 1 year & was quoted the same. 1 star for confusing pricing tactics which we are all too familiar with & using the deep cleaning card to up charge without patients actually benefitting from it. each time i was recommended a deep cleaning, my 2nd opinion dentist always advised against it.

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