When medical problems arise or accidents happen, quality health care and timely service are the most important thing for you and your family. At Family Urgent Care Clinic, we can take you today, with no appointment required. You can just walk in to state-of-the-art clinic in Missouri City. Our outstanding team and convenient hours allow us to provide quality urgent care services to patients of all ages, whether you're dealing with the flu or a fracture. Our services also include school or work physicals, and even DOT and pre-employment testing and drug screening. Whatever your needs, you can put your trust in our team. Give us a call today!
Feedback indicates a mix of positive and negative experiences with front desk staff, with several customers reporting rudeness and lack of professionalism.
Quality of Care
Many customers praised the medical staff for their knowledge, compassion, and thoroughness in treatment, although there were some complaints about specific doctors.
Efficiency
Customers frequently noted the quick service and minimal wait times, highlighting the clinic's efficiency in handling patients.
Communication Issues
Several reviews mentioned problems with communication regarding test results and billing, leading to frustration among patients.
Overall Experience
While many customers expressed satisfaction with their visits, the inconsistency in front desk service and communication has led to mixed overall experiences.
HC
Hugh Chen
Nov 6, 2025
1.0
I went there as a patient a few years ago. I called on 11/6/2025 to schedule an appointment for my son. Asked reception to confirm insurance info. She got real short, rude and hung up. I called back and she hung up again. Didn't need an clearer signs of BS than that. Simply went to another nearby urgent care. And received professional treatment from Rapid Care.
CS
Christina Stovall
Nov 6, 2025
5.0
Dr. Bilal and staff were wonderful. Partner came in for a knee issue and he was very thorough and explained everything. Definitely recommend.
LM
Lillian McGowan
Oct 30, 2025
5.0
I love this place! First time here and I was treated as I have always been a patient here. I love Melissa and Dr. Saadeddine they are literal life savers!
AG
Alonzo Gonzalez
Oct 20, 2025
5.0
We had a late night emergency with daughter and called to see if we could be seen even though it was late right before they closed. Even thout they were closing down and calling it a night they still saw our daughter. Maria was very nice and professional even helped me with directions to the clinic. We did not feel rush and they treated my family with respect and kindness. Will come back if needed for sure .
JJ
Joshua J
Oct 13, 2025
1.0
I had a very disappointing experience with Dr. Bilal Elhouchi. I came in due to abnormal pain and was hoping for some clarity or compassion. Instead, he made a dismissive comment, saying, "This isn’t a mechanic shop," and told me to go to the ER because they couldn’t do a rapid CT scan there. The visit cost $150, and I left unsure of what he was even trying to communicate — he seemed to be joking at a time when it was completely inappropriate.
When I expressed that I found his attitude rude, he responded with, “That’s fine,” and didn’t seem to care. I mentioned I would leave a review, and he simply said, “Totally fine.”
It’s frustrating to be treated this way, especially by someone who isn’t even the owner of the practice. I don’t believe money justifies poor behavior. I have more income than Surgeon. Definitely more than Family Doctor, yet I treat others with respect. This experience was unprofessional and frankly, unacceptable.
Frequently Asked Questions About Family Urgent Care Clinic
What are the main services provided by Family Urgent Care Clinic?
Family Urgent Care Clinic offers urgent care, emergency care, occupational medicine, sports physicals, walk-in clinic services, pre-employment drug screening, and DOT physicals.
Do I need an appointment to visit Family Urgent Care Clinic?
No appointment is required; the clinic accepts walk-ins for urgent care services.
What are the operating hours of Family Urgent Care Clinic?
The clinic is open Monday through Saturday from 8:00 AM to 8:00 PM and is closed on Sundays.
Which payment options does Family Urgent Care Clinic accept?
They accept cash, check, Discover, MasterCard, and Visa.
Is Family Urgent Care Clinic accessible for patients with disabilities?
Yes, it has a wheelchair-accessible entrance, parking, and restroom facilities.
Which languages are spoken at Family Urgent Care Clinic?
The clinic provides services in English, Spanish, and Arabic.
How can I contact Family Urgent Care Clinic?
You can call them at +1 281-223-1331 or email info@familyurgentclinic.com.
Where is Family Urgent Care Clinic located?
It is located at 6202 Hwy 6 C, Missouri City, TX 77459, USA.
Are there any nearby dining options I can visit before or after my appointment?
Yes, nearby dining options include Crawfish N More, Hana Japanese and Chinese Cuisine, SNOWFOX, Sip Tea Boba, Kung Fu Tea, and Starbucks.
Is Family Urgent Care Clinic close to any financial services?
Yes, nearby financial services include OneMain Financial, Edward Jones, First Convenience Bank, Coinme, and Western Union.
Can I find relaxation or spa services near Family Urgent Care Clinic?
Yes, nearby spa and massage options include Serenity Massage & Spa and BodyBrite Missouri City.