Brand Certified
Home Instead
4.9(43 reviews)
Certified by Home Instead • Apr 05, 2026
Business Details
3001 W Illinois Ave, Midland, TX
79701, United States
Certified by Home Instead • Apr 05, 2026
(432) 999-9482
Certified by Home Instead • Apr 05, 2026
https://www.homeinstead.com/home-care/usa/tx/midland/741/
Certified by Home Instead • Apr 05, 2026
About
Certified by Home Instead • Apr 05, 2026
Home Health Care ServiceSenior Citizen CenterAlzheimer's CareHome Care Agency
Home Instead provides personalized, non-medical in-home care for older adults in Midland, TX. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Midland and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by Home Instead • Apr 05, 2026
Hours
Certified by Home Instead • Apr 05, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.9
43 reviews
5 stars
42
4 stars0
3 stars0
2 stars0
1 star
1
- KRK RobertsMar 11, 20265.0Gabriel, Veteran Outreach Coordinator, was a pleasure to work along side. He did a fantastic job showing patience and helping us complete the process. Gabriel was very personal and super kind. Thank you for your military service Gabriel and being an advocates. Alberto, General Manager, came to our home and did a complete assessment and introduction to partnership in care. Shelbi, was very efficient and good to communicate with during the paperwork process. Karla, registered nurse, was knowledgeable & experienced. A key player for explaining the process, formulating an individual care plan, and fine tuning all the finite details to connect us with the best possible outcomes. Navigating in home care was accomplished successfully, due to this wonderful team of people. Highly recommend Home Instead to be a blessing to your family.
- BRblackcrow61@gmail.com RojoMar 3, 20265.0Awesome service. You don't see that too often now a days. Gabriel had a lot of knowledge on Veteran benefits and what program would work best for my needs. He is a truly Caring Professional and Reliable. If you are a veteran, you diffidently need connected.
- DKDenna KingFeb 23, 20265.0I’ve been working for Home Instead for over three years. They take excellent care of their clients. The caregivers get plenty of hours. I know that I get any hours that I want in any hours that I need they give us points where we can cash them in I’ve had hundreds of dollars worth of Amazon gifts from Home Instead if you want a good place to work, you need to go over there.
- RORosalinda OnealFeb 23, 20265.0I have tremendously enjoyed working for Home Instead in Midland! Everyone in this company is very professional and I have observed that they work with each other to get what you need and what info you need to do our jobs. I have worked for many companies in my almost 30 years of service and Home Instead is the best company I have worked for. Also, I have to say, Santana is excellent in scheduling our clients. She is Johnny on the spot where to put us and what clients to put us with. She is always kind and knows her stuff! I enjoy her and everyone there. I can truly say that I have enjoyed talking to every person in the Midland office. This company has my vote!!!
- MAMioara AldousFeb 20, 20265.0From the moment Santana answers the phone she consistently goes above and beyond in providing compassionate, respectful, and dependable care. Her warm personality and genuine kindness create such comfort and ease that truly makes a difference. She treated me with dignity, patience, and understanding, taking the time to listen and ensure she understood the needs that we were looking for are met. What stands out most about Santana is her dedication and professionalism. She approaches her work with a caring heart and strong sense of responsibility, ensuring that both physical care and emotional well-being are equally prioritized. Her positive attitude, attention to detail, and willingness to help in any situation bring reassurance not only to those she cares for but also to their families.
Frequently Asked Questions About Home Instead
1. What types of home care services does Home Instead Midland provide?
We offer a wide range of personalized home care services, including companionship, personal care assistance, medication reminders, meal preparation, transportation, specialized Alzheimer's and dementia care, and hospice support.
2. What makes Home Instead different from other home care agencies in Midland?
Our caregivers undergo extensive training, including specialized Alzheimer's and dementia care education. We prioritize personalized, compassionate care tailored to each individual's unique needs, allowing seniors to maintain independence and dignity in their own homes.
3. What areas does Home Instead Midland serve?
We serve Midland, Odessa, and surrounding communities, covering over an hour's radius to ensure comprehensive home care access, including rural areas throughout West Texas.
4. Is there a minimum number of hours required to receive care services?
We offer flexible scheduling options. While there is typically a minimum requirement of three to four hours per visit, we tailor our schedules to meet your specific needs and circumstances.
5. Does Home Instead Midland accept long-term care insurance?
Yes, we accept most long-term care insurance policies. Our team can assist you with the paperwork and help coordinate with your insurance provider to maximize your benefits and simplify the claims process.
6. How quickly can care services begin once my insurance is verified?
Once your long-term care insurance is verified, care services can typically start within a few days. Our dedicated team works closely with your insurer to expedite this process and ensure timely initiation of care.
7. Are there special programs available for veterans seeking home care services?
Absolutely. We proudly support veterans and their families by assisting with VA benefits programs like the Aid & Attendance Pension, which can significantly offset home care costs. We also have a dedicated Veteran Outreach Coordinator to guide you through the process.
8. How do I know if I qualify for veteran home care benefits?
Eligibility depends on factors such as military service record, medical needs, and financial status. Our Veteran Outreach Coordinator can provide a free assessment and help determine your eligibility for VA programs.
9. How do you select and screen your caregivers?
All our caregivers undergo a rigorous screening process, including background checks, drug testing, thorough interviews, and ongoing training. We ensure each caregiver meets our high standards of professionalism, compassion, and reliability.
10. What happens if our regular caregiver is unavailable?
We ensure continuity of care by assigning an equally qualified and trained backup caregiver, maintaining consistent and reliable service without interruption.
11. How do we get started with Home Instead?
Simply contact our office to schedule a complimentary in-home care consultation. During this visit, we will discuss your specific needs, preferences, and any questions you may have, creating a customized care plan tailored to your family’s requirements.
12. What is the cost of home care services, and how are payments handled?
Home care service costs vary based on the type and frequency of care needed. Services are billed hourly, and we accept private pay, major credit cards, checks, and electronic transfers. Our Client Care Coordinator will provide a detailed, personalized assessment to determine your specific care costs.
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