I have been on services with Home Instead for an about 3 years. I have a very special care giver who is willing to do anything I need! She has bath me, fed me, she cares for me and brings me treats as well from her heart! She makes wonderful desserts!! She spoiled me and she is like family to us!!! I am so great full for her care with light housekeeping!!!! She goes above and beyond!
I am satisfied with Home Instead 100%. Thank you for all you do!
Sincerely,
Bobbie
BD
blake doan
Feb 7, 2025
5.0
Deborah.H does a very good job
IM
Isaiah Munoz
Feb 7, 2025
5.0
Deborah h she does really good at her job
JC
Jazzmen Chavez
Feb 7, 2025
5.0
Deborah h is really good with my grandpa she knows what she doing
MD
Mark Davis
Mar 29, 2018
5.0
Dealt with an extremely difficult situation with care and professionalism. I'm very grateful.
1. What types of home care services does Home Instead Midland provide?
We offer a wide range of personalized home care services, including companionship, personal care assistance, medication reminders, meal preparation, transportation, specialized Alzheimer's and dementia care, and hospice support.
2. What makes Home Instead different from other home care agencies in Midland?
Our caregivers undergo extensive training, including specialized Alzheimer's and dementia care education. We prioritize personalized, compassionate care tailored to each individual's unique needs, allowing seniors to maintain independence and dignity in their own homes.
3. What areas does Home Instead Midland serve?
We serve Midland, Odessa, and surrounding communities, covering over an hour's radius to ensure comprehensive home care access, including rural areas throughout West Texas.
4. Is there a minimum number of hours required to receive care services?
We offer flexible scheduling options. While there is typically a minimum requirement of three to four hours per visit, we tailor our schedules to meet your specific needs and circumstances.
5. Does Home Instead Midland accept long-term care insurance?
Yes, we accept most long-term care insurance policies. Our team can assist you with the paperwork and help coordinate with your insurance provider to maximize your benefits and simplify the claims process.
6. How quickly can care services begin once my insurance is verified?
Once your long-term care insurance is verified, care services can typically start within a few days. Our dedicated team works closely with your insurer to expedite this process and ensure timely initiation of care.
7. Are there special programs available for veterans seeking home care services?
Absolutely. We proudly support veterans and their families by assisting with VA benefits programs like the Aid & Attendance Pension, which can significantly offset home care costs. We also have a dedicated Veteran Outreach Coordinator to guide you through the process.
8. How do I know if I qualify for veteran home care benefits?
Eligibility depends on factors such as military service record, medical needs, and financial status. Our Veteran Outreach Coordinator can provide a free assessment and help determine your eligibility for VA programs.
9. How do you select and screen your caregivers?
All our caregivers undergo a rigorous screening process, including background checks, drug testing, thorough interviews, and ongoing training. We ensure each caregiver meets our high standards of professionalism, compassion, and reliability.
10. What happens if our regular caregiver is unavailable?
We ensure continuity of care by assigning an equally qualified and trained backup caregiver, maintaining consistent and reliable service without interruption.
11. How do we get started with Home Instead?
Simply contact our office to schedule a complimentary in-home care consultation. During this visit, we will discuss your specific needs, preferences, and any questions you may have, creating a customized care plan tailored to your family’s requirements.
12. What is the cost of home care services, and how are payments handled?
Home care service costs vary based on the type and frequency of care needed. Services are billed hourly, and we accept private pay, major credit cards, checks, and electronic transfers. Our Client Care Coordinator will provide a detailed, personalized assessment to determine your specific care costs.
What home care services does Home Instead Midland offer?
Home Instead Midland provides personalized home care services including companionship, personal care assistance, medication reminders, meal preparation, transportation, specialized Alzheimer's and dementia care, and hospice support.
What distinguishes Home Instead Midland from other home care agencies?
Our caregivers receive extensive training, including specialized Alzheimer's and dementia care education, and we focus on personalized, compassionate care tailored to each individual's unique needs to help seniors maintain independence and dignity at home.
Which areas are served by Home Instead Midland?
We serve Midland, Odessa, and surrounding communities, covering over an hour's radius including rural areas throughout West Texas.
Is there a minimum number of hours required for receiving care services?
Typically, there is a minimum requirement of three to four hours per visit, but we offer flexible scheduling to meet your specific needs.
Does Home Instead Midland accept long-term care insurance?
Yes, most long-term care insurance policies are accepted, and our team assists with paperwork and coordinates with your insurer to simplify the claims process.
How soon can care services start after insurance verification?
Once your long-term care insurance is verified, care services can usually begin within a few days, as our team works closely with your insurer to expedite the process.
Are there special programs for veterans seeking home care?
Yes, we support veterans by helping with VA benefits like the Aid & Attendance Pension and have a dedicated Veteran Outreach Coordinator to assist you.
How do you screen and select your caregivers?
All caregivers go through rigorous screening including background checks, drug testing, thorough interviews, and ongoing training to meet high standards of compassion and professionalism.
What notable nearby medical facilities can assist before or after visiting Home Instead Midland?
Nearby medical facilities include Pedicare Children's Clinic, Premier Physicians, and Clinica Hispana Midland, providing pediatric and general medical services to support health needs complementary to Home Instead's care.
What nearby community and social services are available in Midland?
Community services like Family Promise of Midland (a homeless shelter) and Read Johnston church offer additional social support services which customers might explore alongside Home Instead's care solutions.
What are some convenient nearby amenities around Home Instead Midland?
Nearby amenities include Lamar Elementary School, Petsmart for pet supplies, and Olivia's Salon for beauty services, helping families and caregivers manage various needs conveniently in one area.