H-E-B Pharmacy

2.8
69 reviews

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 5407 Andrews Highway in Midland, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
5407 Andrews Highway, Midland, TX
79706, United States

Hours

Reviews

2.8
69 reviews
5 stars
26
4 stars
4
3 stars
1
2 stars
3
1 star
35
  • JJ
    Jordy J
    Dec 24, 2025
    1.0
    On Christmas Eve, I came to this H-E-B pharmacy to pick up a prescription for my three year old daughter who had just come out of surgery. We were tired, stressed, and just trying to get her home with the medication she needed. The prescription was correct except for one small clerical mistake, the doctor accidentally wrote 2024 instead of 2025. That was the only issue. What made this experience unacceptable was how it was handled. We were there for a long time before anyone even told us what was wrong. When they finally did, Cameron and Carmen were both rude and dismissive. Instead of calmly explaining the situation and helping us work through it, they repeatedly told us that “the State Board doesn’t allow” anything to be done, as if there were absolutely no options, which did not feel honest or accurate. Cameron spoke to me in a scolding and condescending way, and even criticized the doctor in front of me. I wasn’t there to argue, I was there to get medication for my child after surgery. Being talked down to and made to feel like a problem was upsetting and completely unnecessary. Once I pushed back and asked for help getting the issue corrected, the attitude only got worse, as if calling the doctor to fix a simple typo was some unreasonable request. This entire interaction felt cold, dismissive, and unprofessional. When a parent is standing in front of you trying to get medication for a post-surgery toddler, there should be urgency, compassion, and basic respect. None of that was shown here. I truly hope management looks into this, because no family should be treated this way in a moment like that.
  • KE
    Kasina Emmanuel
    Nov 15, 2025
    1.0
    Whats the point of making an appointment if you still have to wait half an hour after arrival for a flu shot. Extremely poor service.
  • CP
    Chris Pierce
    Sep 27, 2025
    4.0
    Better than most I haven't had any issues but my wife can't catch a break has problems almost every time
  • VC
    Veronica Careaga
    Aug 25, 2025
    1.0
    Took my sons prescribtions at 9:30 told they would be ready in 1 hour. I was told they would call me. Never got a call, these meds are albuterol and an inhaler...and all you could hear was the other workers laughing in the background.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis