Town East Vision Care

Reviews

• MG

  Maria Gonnet

  Aug 29, 2025
  5.0
  Excellent professionals and very helpful front desk ladies.
• VM

  Victoria Maldonado

  Oct 28, 2024
  5.0
  I was beyond impressed with my experience with Dr. Jessica Nguyen office. My first contact was with her staff. I was completely blown away by how helpful, kind & friendly they were. A lot of doctors don’t realize how important it is to have good administration like Dr. Nguyen office. It was easy scheduling an appointment over the phone overall an easy & quick process. Now onto the appointment… my appointment ran on time, Dr. Joshua Steger was really knowledgeable and made me feel comfortable throughout the appointment. I would highly recommend seeing this place for all of your eye care needs. Thank you for such a pleasant experience.
• LW

  Laney White

  Sep 1, 2024
  2.0
  Appointment was fine, cost was way more expensive than I’ve experienced at other eye doctors especially since I have insurance they accept. But what the two stars is really for is the lack of customer service. I emailed their store 3 times, left 3 voicemails, and spoke to 2 people simply requesting my contact prescription from my appointment a few weeks back. No response to any emails, no calls back from my voicemails, was told the first time I was finally able to reach someone “we’ll email them after lunch” and never received an email. The second time I was able to reach someone, there were no apologies for the number of contacts gone unanswered nor the lack of follow through on what they said they were going to do. I called at 3:55 and they said I’d receive the email in 5 min. It’s now been past the timeframe they said they would send it to me and I still don’t have my prescription. Since they close at 4 they won’t answer the phone and have apparently left before sending me the information. It’s crazy the level of effort I’m putting in to simply get an email from them.
• MR

  Macy Rae

  Jan 3, 2023
  5.0
  Dr. Nguyen is wonderful! She provides professional care and is reasonable priced.
• SA

  steven austin

  Jun 8, 2021
  5.0
  I’ve used these guys 3 times now and they’re awesome compared to some optometrists I’ve been to. They really do care about your comfort and customer service and have bent over backwards to help me out. I even forgot to order my contacts and they helped me out with a trial pair so I could play a big billiards tournament, I’ll be back again and again thank you guys!

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