Kroger Pharmacy in McKinney, TX is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
Can’t fill a prescription in a timely manner.
In one instance, waited all day for prescription to be filled, didn’t hear anything. Ended up driving to the store, wife was told it would be 45 minutes. She walked around the store and upon checking back in, the medicine was still not ready. The tech still had not mixed the amoxicillin as she was told would be done.
In another instance the prescription was put in before noon, the pharmacy was unable to fill the prescription before closing over 6 hours later and I will have to return in the morning while my child deals with a double ear infection. This is not acceptable.
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Skah Sinyoro
Oct 1, 2025
1.0
Deeply disappointed by the pharmacy that they didn't bother to follow up with my PCP for a prescription they couldn't supply until my PCP closed for the day. Asked them if they called and the attendant flatly said "we're trying to call" with so much disregard to the patient circumstances. They clearly didn't call as my PCP is very responsive and would have done whatever was required had they known.
It's a shame and deeply disappointing to be disregarded to this magnitude. Better service can surely be had if you priorize patient needs and circumstances.
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Majid Toloui
Apr 19, 2025
1.0
Hello. Respectfully check your medication before make a payment!
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Aaron Bickford
Jan 14, 2024
2.0
I’ve been using this pharmacy for several years now, primarily because of its location, NOT the service I get. Now, that being said, when COVID happened, all of a sudden, the service here became very hit or miss, just depending on who ended up helping me. It seems to me there’s been a significant bit of turnover which, frankly, is the same story in a lot of local customer service-oriented businesses, isn’t it? Anyways, my point is that the service at this pharmacy is not always friendly, particularly helpful, and definitely not consistent. As a tip, I have on several occasions, gotten the feeling that the workers just didn’t want to be there or working, etc. I personally try to get some of the more seasoned employees to help me, but that doesn’t always mean a satisfying experience either. Like I said before, “hit or miss”…