Club Pilates

Reviews

• MF

  Mallory Fleming

  Dec 15, 2025
  5.0
  I had the best experience and classes here. It was wonderful as a first time user and I’m so grateful to all of the instructors who were patient and understanding of my limitations. And to Angelina, who helped me out with an issue that was out of my control to get it taken care of, I am forever grateful to you. I will be back and will be recommending this location to friends in this area. Thank you Club Pilates for everything ❤️
• MD

  M D

  Oct 14, 2025
  1.0
  Unfortunately, due to a late work meeting and heavy traffic, I arrived at 4:33 PM for a 4:30 class. Upon arrival, I was informed I was 5 minutes too late by the front desk staff member, Angelina. This wasnt true because it was 4:34 by the time the conversation exchange occurred and when I said it’s now 4:34 she said well it’s 30 seconds before 4:35 … and that I would not be allowed to join the class and would be marked as a no-show. I stated i will then sit in on the class, but was told that I would still be counted as absent and charged, regardless. I understand the importance of punctuality and policies, but I could not find any clearly stated rule indicating that being more than five minutes late would result in a no-show and fee. I believe this situation could have been handled with more flexibility and better customer service. Angelina's response came across as dismissive and unaccommodating, which was disappointing. Based on this experience, I felt unwelcome and discouraged from returning. I hope this feedback can be used constructively to revisit how late arrivals are handled and ensure staff are trained to communicate policies clearly and with empathy. I will not go back based on this experience.
• NO

  Nasiba Orduli

  Dec 23, 2020
  1.0
  This company cares only about your money. If you hurt yourself even with an Dr note they won't work you on a refund credit or anything, I was in car accident injured knee, couldn't go to see Dr to get release paper, Club pilates charged me anyway after I got a Dr note because it was late. I do not recommend this company.
• LM

  Lisa Marsh

  Nov 11, 2020
  5.0
  I love club Pilates in McKinney. I just joined and if you are new to working out or need something low impact, but effective I would highly recommend club Pilates. The instructors are helpful and encouraging and the classes are amazing! You don’t feel like you’ve been working out for close to an hour when you finish 🥰which leaves you wanting to come back for more. I’m not sore and I feel the toning after 1 class!
• BD

  Barbara Delamar

  Apr 12, 2019
  5.0
  My doctor recommended Pilates for my lower back for 3 months. I’m now on month 4! It has not only helped my back by strengthening my core but also my energy level. The ladies are awesome in adjusting the movements to any level of experience. Im so glad I found them!

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