Certified by LensCrafters at Macy's • Apr 12, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
Credit cardAvailable
DebitAvailable
Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters at Macy's • Apr 12, 2026
Certified by LensCrafters at Macy's • Apr 12, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM
Reviews
4.9
347 reviews
5 stars
338
4 stars1
3 stars1
2 stars0
1 star
7
AP
Ariana P
Mar 28, 2026
5.0
I had a great experience at LensCrafters thanks to Miranda. She was incredibly helpful, knowledgeable, and patient throughout the entire process. From helping me choose the right frames to making sure my lenses were exactly what I needed, she made everything feel easy and stress-free.
What really stood out was her attention to detail and genuine care—she took the time to answer all my questions and made sure I felt confident in my choices. It’s rare to find someone who combines professionalism with such a warm, friendly attitude.
If you’re visiting LensCrafters, I highly recommend asking for Miranda. She truly goes above and beyond!
AM
Alexis Ma
Mar 28, 2026
5.0
I came into lens crafters on vacation when I broke my sunglasses and needed a new pair. Miranda helped me feel comfortable and helped me to find the right fit for my face, even better than what I already had! She was very informative and I could tell she was passionate about making sure her customers were happy! This experience left me feeling more of a customer and less of a sales experience— which says a lot these days! Ask for Miranda when you go here, she genuinely cares about your happiness and experience!
AG
Aidee Garcia
Mar 26, 2026
5.0
I’ve been going to LensCrafters for years and always ask for Miranda. She has amazing customer service!! Always so kind, patient and super helpful. She never rushes me and always answers all my questions. I always leave feeling confident in my choice. Highly recommend her!!
RM
Rafael Morales
Mar 26, 2026
5.0
Muy buena atención, muy profesionales Mercy y Miranda que nos atendieron hoy, todo muy rápido y revisaron con nosotros todas las opciones
JC
Janie Cruz
Mar 26, 2026
1.0
I used to travel an hour to get here. I would bring my whole family along. We did this because of the excellent customer service they used to provide. On Sunday, March 22, we went to get glasses for my two kids, but I noticed that the customer service has declined. I didn't mind making the trip because of Javier. Javier was always able to assist and support customers effectively. However, now that Javier is no longer here, it seems that the quality of customer service has disappeared as well. The new manager or assistant manager currently in charge is not helpful at all. Additionally, Miranda lacks the necessary knowledge. Sadly , my kids and I walked out with no glasses.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames from brands such as Prada, Burberry, and Versace.
Can I use my vision insurance at LensCrafters at Macy's?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's in McAllen?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule an eye exam online through their appointment link at https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=8872.
Does LensCrafters at Macy's offer in-store pickup?
Yes, LensCrafters at Macy's offers in-store pickup services for your convenience.
What designer eyewear brands are available at LensCrafters at Macy's?
They carry a wide range of designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
What nearby shopping options are available around LensCrafters at Macy's?
LensCrafters is located inside Macy's at La Plaza Mall in McAllen, which also features numerous shops such as Chanel Fragrance & Beaute, Sunglass Hut, Hot Topic, Finish Line, and more for a convenient shopping experience.
Are there nearby dining options customers can visit before or after their appointment?
Yes, there are several nearby restaurants including Gorditas Dona Tota, Nori Japan, KFC, McDonald's, Taco Palenque, Villa Pizza, and Freshens ice cream shop, providing various meal options around La Plaza Mall.
What nearby banking facilities are available for customer convenience?
Customers can find banking facilities nearby such as PNC bank and International Bank of Commerce, which offer ATM and banking services close to LensCrafters at Macy's.
Are there any nearby beauty or fashion accessory stores near LensCrafters at Macy's?
Yes, nearby you will find boutiques and stores like Chanel Fragrance & Beaute, Piercing Pagoda, Claire's, BCBG Max Azria, and Benefit Cosmetics BrowBar Beauty Counter offering fashion accessories and beauty services.
Brand Certified Facts from LensCrafters at Macy's
This information is certified by LensCrafters at Macy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: