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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
I would like to take the time to give a shout in appreciation to Rene for attending to Damian's stander. His very professional and has a lot of knowledge.
LH
Luis Hernandez
Dec 9, 2025
1.0
Worst medical equipment company i have ever dealt with. Made a mess of my power chair repair which has been ongoing since July. They can't seem to do their jobs effectively and get you involved the auth process, job that belongs to them!
MP
monica pulido
Dec 24, 2020
1.0
poor customer service. took months to get my babies walker and my family and I had to call them regularly to check for updates. now we're waiting on her stroller and it seems like they don't want to do their job. I do everything they ask me too and when it's their turn I always get some type of excuse.
MT
Miguel Torres
Apr 1, 2016
5.0
It was the best experience in ordering a new ultra-lite wheelchair that I had in all my 32 yrs of being a paraplegic. I am extremely satisfied with the wheelchair they put together for me. It fits like a glove like if I have been using it for years.
National Seating and Mobility (NSM) has the background and the professionalism that make the experience of getting a new wheelchair great.
Roland Reyes the head of National Seating and Mobility has 20+ years in the business so rest a sure that he has your best interest in mind. Roland’s tremendous knowledge in wheelchairs and accessories is shown in how he explains to you what wheelchair and accessories are suited for your type of disability. Also the NSM staff are friendly, professional and very helpful. NSM made the process dealing with my insurance seamless.
I totally recommend National Seating and Mobility for any mobility equipment you need. I know I plan to go there next time I need a new wheelchair.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What services does National Seating & Mobility in McAllen provide?
National Seating & Mobility offers one-of-a-kind mobility solutions, including wheelchairs, mobility scooters, service and repair, and remote evaluations.
Where is National Seating & Mobility located in McAllen?
National Seating & Mobility is located at 101 N. McColl Road, Unit 3, McAllen, TX 78501, USA.
What are the operating hours of National Seating & Mobility in McAllen?
The store is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does National Seating & Mobility accept debit cards?
Yes, National Seating & Mobility accepts debit card payments and does not require cash only.
Is National Seating & Mobility accessible for wheelchair users?
Yes, the McAllen location has wheelchair accessible parking and in-store shopping.
What is the main contact phone number for National Seating & Mobility in McAllen?
You can reach National Seating & Mobility by phone at +1 956-994-8405.
Are there any recommended nearby places to visit when visiting National Seating & Mobility in McAllen?
Yes, nearby you can visit Reef Valley, an aquatic pet store and botanical garden, or enjoy a meal at El Vagoncito Chilango Mexican restaurant.
What nearby services can help customers with vehicle or insurance needs near National Seating & Mobility in McAllen?
Nearby services include Freeway Insurance and InsureOne Insurance for insurance needs, and Payne PreOwned McColl for vehicle purchases.
Are there any convenient shipping or postal services near National Seating & Mobility?
Yes, Deliver Fever offers freight and cargo services as well as a shipping center and post office close to National Seating & Mobility.
Does National Seating & Mobility support professional affiliations or associations?
Yes, it is associated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).