Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
336 reviews
5 stars
328
4 stars1
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, friendliness, and professionalism, with specific mentions of employees like Javier, Miranda, and Luis.
Product Quality Issues
Some customers expressed dissatisfaction with the quality of glasses, particularly regarding transition lenses that did not perform as expected.
Repair Services
Many reviews highlighted the efficient and free repair services offered, with staff quickly fixing glasses and providing adjustments.
Variety and Selection
Customers appreciated the wide selection of frames and lenses available, noting the staff's assistance in finding suitable options.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers indicating they would return and recommend the store to others.
- RRRosieNov 8, 20255.0This location inside Macy’s is the best. Not only do they have a wide variety of frames and lenses to choose from and at the best prices, but their customer service goes above and beyond. Miranda helped me in 2024, and again this year. She treated me like I was one of her friends. She helped me pick out cute frames and boosted my confidence. Definitely recommend this place and please go see Miranda. Awesome!
- JTJoel ThompsonOct 19, 20253.0So far so good. I'll write more once I get my glasses.
- MGMelany Garcia-ParraOct 19, 20255.0Excellent service by the team!! Shout out to Javier for being so helpful!
- CVCJ VrgsOct 16, 20255.0Awesome experience! Great job and communication
- JGjivran godoySep 20, 20255.0Thank you to Javier and Andrew for being so helpful and answering all my questions about the new frames they carry and fixing my frames.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames from brands such as Prada, Burberry, and Versace.
Can I use my vision insurance at LensCrafters at Macy's?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's in McAllen?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule an eye exam online through their appointment link at https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=8872.
Does LensCrafters at Macy's offer in-store pickup?
Yes, LensCrafters at Macy's offers in-store pickup services for your convenience.
What designer eyewear brands are available at LensCrafters at Macy's?
They carry a wide range of designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
What nearby shopping options are available around LensCrafters at Macy's?
LensCrafters is located inside Macy's at La Plaza Mall in McAllen, which also features numerous shops such as Chanel Fragrance & Beaute, Sunglass Hut, Hot Topic, Finish Line, and more for a convenient shopping experience.
Are there nearby dining options customers can visit before or after their appointment?
Yes, there are several nearby restaurants including Gorditas Dona Tota, Nori Japan, KFC, McDonald's, Taco Palenque, Villa Pizza, and Freshens ice cream shop, providing various meal options around La Plaza Mall.
What nearby banking facilities are available for customer convenience?
Customers can find banking facilities nearby such as PNC bank and International Bank of Commerce, which offer ATM and banking services close to LensCrafters at Macy's.
Are there any nearby beauty or fashion accessory stores near LensCrafters at Macy's?
Yes, nearby you will find boutiques and stores like Chanel Fragrance & Beaute, Piercing Pagoda, Claire's, BCBG Max Azria, and Benefit Cosmetics BrowBar Beauty Counter offering fashion accessories and beauty services.