H-E-B Pharmacy

3.2
58 reviews

About

Pharmacies
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 901 Trenton Rd in McAllen, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
901 Trenton Rd, McAllen, TX
78504, United States

Hours

Reviews

3.2
58 reviews
5 stars
27
4 stars
3
3 stars
2
2 stars
8
1 star
18
  • NF
    Noemi Fuentes
    Oct 11, 2025
    2.0
    It’s always a big line and a few of the staff are rude when they answer the phone
  • AM
    Amanda Malone
    Oct 4, 2025
    1.0
    Don’t waste your time with this pharmacy. It’s been four hours since I was discharged from Urgent Care, and they still haven’t filled my prescription. When my husband first went to pick it up, they said they had just received it and it would be a two-hour wait — fair enough. But two hours later, they said again that they had just received the prescription. 🤔 They offered to do an “urgent fill” and have it ready in 15–20 minutes, but 20 minutes later, someone asked if he’d been helped yet… and surprise, it hadn’t even been started. Another 15–20 minutes. Wild. I genuinely hope they can improve efficiency — I feel bad for anyone who’s really sick and needed their meds hours ago.
  • MR
    Mayra Rivera
    Oct 4, 2025
    1.0
    Lines are ALWAYS LONG and they ALWAYS have you waiting. Your doctor can call in the prescription a whole 24 hrs before and you get there and it’s still NOT READY!! Go somewhere else! Follow up. I made the error of not transferring my medications and when I went to pick up my refill it wasn’t ready and the girl there told me it would be ready in 5 hours despite NO ONE in line but me! The worst service here!!
  • AA
    Alejandro Arias
    Sep 29, 2025
    2.0
    I’m usually satisfied with their service, specially when picking up prescriptions, the staff is polite and helpful. The vaccine service is very inefficient, we made an appointment online, they still had us wait for over an hour and had nobody in front of us. If you are getting a vaccine, just pick one at a time, or go somewhere else.
  • AA
    Abby
    Nov 7, 2024
    1.0
    Today, I called and briefly spoke with someone named Janelly (I'm unsure of the spelling). She put me on hold, and I was accidentally disconnected. After calling back several times, I either kept getting hung up on or my calls went unanswered. If it's busy, it would be helpful to let customers know when it's a better time to call, so we're not repeatedly disconnected. My time is valuable.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis