Business Details
About
Hearing Aid StoreAudiologyAlpaca Audiology
Location
Hours
Reviews
4.8
172 reviews
5 stars
159
4 stars
6
3 stars1
2 stars2
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to go above and beyond to assist.
Professionalism
The audiologists were noted for their thoroughness, knowledge, and ability to explain procedures clearly, contributing to a positive experience.
Overall Experience
Many reviews reflected a high level of satisfaction with the services provided, with customers expressing a desire to return and recommend the clinic to others.
Concerns
Some customers reported issues with appointment scheduling and communication regarding insurance and service costs.
- EAEddie AskewDec 15, 20255.0No pressure and no problem
- JGJoel GarzaNov 5, 20255.0Friendly staff and a great audiologist in Dr Mitchell.
- DVDanielle ValentinSep 22, 20255.0Crystal was amazing. She went above and beyond my expectations. I just moved here from out of state, literally yesterday. I was having issues with one of my hearing aids. I called Audio Nova, and spoke with Crystal. She had me come in immediately, and helped me. She was able to fix my hearing aid. I will definitely be a customer as long as I live here. The Customer service was out of this world!
- BDBunny DoubravaAug 21, 20255.0So professional and understanding.
- JCJ. CowboyNov 8, 20225.0Dr. Sonnamaker is great! Very professional, knowledgeable, personable! She definitely takes her patients best interest to heart!