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Dounwie Austin
1 day ago
The staff is so helpful and show that they care about whatever you enter the store for, very knowledgeable about all of the different brands and there features, you walk in with a need, and you leave with your need being accomplished.
My hat’s off to Isabelle for keeping me as a customer! I originally came in to request a refund after a bad experience at another Target Optical, but Isabelle went above and beyond to help me. She assisted me with a new order and helped me find the perfect frames. Thanks to her exceptional service, I walked out a happy customer.
Extremely helpful and efficient staff. Isabella C. was multitasking when I walked in. She was helping one customer and while she answered that one customers questions she quickly asked how she could help me. She repaired my sunglasses in less than 2 minutes and while working on that, another customer walked in and she asked him how she could help him while she was working on my sunglasses. Professional and quick!
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Jeremiah Araujo
Mar 14, 2026
I came into Target Optical in Mansfield today just planning to browse, but I ended up having one of the best retail experiences I’ve had in a long time. From the moment I walked in, everyone on the team was incredibly welcoming, friendly, and helpful. The environment felt relaxed and comfortable, which made it easy to take my time looking around.
A special shoutout to Bri, who helped me during my visit. She was absolutely fantastic. Instead of trying to pressure me into buying something, she took the time to educate me about the different sunglasses, styles, and options available. She explained the differences in lenses, frame styles, and what might work best depending on what I was looking for. I really appreciated how patient and knowledgeable she was throughout the entire process.
What stood out the most was that Bri never made me feel rushed or pressured to make a purchase. She simply focused on helping me understand my options and making sure I found something I genuinely liked. Because of that, I actually ended up leaving with two pairs of sunglasses, which I’m really happy with.
I’ll definitely be coming back in the future. Great service, great selection, and an overall awesome experience. Highly recommend! ⭐⭐⭐⭐⭐
Made an appointment for someone they decided to squeeze someone else in have been waiting for a hour.
Ridiculous what’s the point of an appointment.
I would give them a 0 if possible.