Kroger Pharmacy

Reviews

• EM

  Elizabeth Morrow

  Oct 7, 2025
  5.0
  The whole group at this location is awesome.
• EH

  elizabeth hockett

  Sep 9, 2025
  1.0
  If I could give this pharmacy 0 stars I would. I have been experiencing issues and miscommunication with them since I had my 90 day prescription sent here last month. I’ve used this pharmacy in the past for other prescriptions with no issues, but for some reason now they have went so downhill it’s not even funny. When I went to pick up my 90 day script they claimed they could only give me 30 days worth and to contact my insurance about it. Insurance said there shouldn’t have been an issue in the first place and they were told by the pharmacy that the other 60 days of my prescription would be on file and could be filled whenever it was time. Well this month comes around and it’s time for me to call because I am out of my medication, and they stated that the script has been voided and that I would have to see my doctor again to get a new script. I asked to speak to the pharmacist herself because this didn’t seem right, and was met with one of the rudest people I have ever met who spoke to me with incredible disrespect, yelling at me over the phone telling me that by “law” this isn’t possible, but didn’t have any records in my account of insurance reaching out and this being communicated to them, my past refills, or any reasoning why I was denied the whole 90 days when I came to pick up my prescription. Never had an issue with this at ANY other kroger pharmacy. Very sketchy, and their employees probably screwed up by saying it was possible whenever it wasn’t but they can’t just admit to that. Just go somewhere else. It’s not worth the confusion and being spoken to like it’s all your fault they screwed up your meds. At first I wanted to reach out to corporate because of the extreme unprofessionalism but decided it’s not worth my time and to just never visit this pharmacy again…..
• MB

  Monica Bellard

  Nov 10, 2023
  5.0
  Pharmacy staff was so helpful in assisting with getting medication for my father. Wonderful staff.
• BP

  B. P.

  Mar 5, 2020
  1.0
  Customer service is horrible.....Jaime, the pharmacist has no customer service skills as a manager should....this is ashame because I pay good money here monthly....so if you want excellent customer service go somewhere else

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