Planet Fitness

4.5
662 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
400 N Timberland Dr, Lufkin, TX
75901, United States

Hours

Reviews

4.5
662 reviews
5 stars
476
4 stars
100
3 stars
36
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean, with well-maintained equipment and facilities.

Staff

Customers frequently praise the friendly and helpful staff, highlighting specific employees for their exceptional service.

Atmosphere

The gym has a welcoming and positive atmosphere, making it comfortable for all members.

Equipment

While there is a good variety of machines, some customers noted that certain equipment is outdated and could use upgrades.

Customer Service Issues

There are complaints regarding billing issues and perceived lack of responsiveness from management, particularly concerning membership cancellations.
  • CF
    Cole Fulford
    4 days ago
    5.0
    Love the people,the gym is super clean and the customer service behind the desk is amazing at the Lufkin,Tx location
  • JK
    Jeremy K
    Oct 23, 2025
    5.0
    Love this gym! It’s clean, welcoming, and packed with top-notch equipment and energy that keeps me coming back. Love the staff.
  • HG
    Haley Garcia
    Oct 20, 2025
    1.0
    crooks. I cancelled my membership two months ago beginning of August 2025, but I was still charged in September and October to the wrong card I may add so I wasn't prepared for the charge and both transactions have a late fee added. Between both charges they have stollen 84.22 from my account. I called the "manager" on duty who basically called me a liar. She said that her system showed I was in there two days prior to calling. I will now have to take more time out of my day to try and get this corrected..... it won't let me respond to the reply the response to team added, but I have already sent an email with no response further proving the lack of customer care. The responses they put on these reviews are just to try and save face.
  • KM
    Kendra Mathews
    Oct 13, 2025
    4.0
    They have a lot of machines to work on every part of the body. The only reason why I didn't give 5 stars is because they don't have any fitness trainers which would be beneficial to beginners. I've never been to a gym before a couple weeks ago and I didn't know how to start or how the machines work or how many repatitions to do. So it's really easy for a person to get hurt.
  • AC
    Anthony Chase
    Oct 11, 2025
    1.0
    Any planet fitness that closes at 7pm anytime should be shutdown. They advertise as if they are for the regular person. The regular person needs flexibility in gym schedule. Not a gym that shuts down before people can actually get there to work out! Just absolutely disgusting. If you own a planet fitness, but dont want to provide a place for regular people to workout, you should just sell out to a real person who understands real people have to work.

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness in Lufkin, TX?

The gym is open 24 hours from Monday to Thursday, 24 hours on Sunday with closing midnight, closes at 10 PM on Friday, and is open from 7 AM to 7 PM on Saturday.

Where is Planet Fitness located in Lufkin, TX?

Planet Fitness is located at 400 N Timberland Dr, Lufkin, TX 75901, USA.