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Business Details
About
Emergency Room
As a Level I Trauma Center, UMC has a fully trained team of staff members in all areas of the hospital ready to respond and care for trauma patients 24-hours a day, 7 days a week. This includes a dedicated operating suite immediately accessible to the trauma team, with an in-house compliment of physicians.
Our Level I Trauma Center provides the best in trauma care for our region, and we are dedicated to providing the finest patient care in the region and the country.
Location
University Medical Center Emergency Room
602 Indiana Ave 1st Floor, Lubbock, TX
79415, United States
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.