LensCrafters

4.9
1001 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6002 Slide Road, Lubbock, TX
79414-8448, United States

Hours

Reviews

4.9
1,001 reviews
5 stars
953
4 stars
13
3 stars
3
2 stars
3
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Product Knowledge

Many reviews highlighted the staff's expertise in helping customers choose the right glasses and understanding insurance options.

Efficiency

Customers appreciated the quick service and the ability to get adjustments or repairs done promptly, often at no charge.

Store Environment

The store was described as having a pleasant atmosphere, contributing to a positive shopping experience.
  • AT
    Ali Tovar
    5 days ago
    5.0
    Kamry was really sweet. She was attentive and explained thoroughly every step. She had great customer service and was a wholesome person overall! Definitely would recommend coming here!
  • JJ
    John
    6 days ago
    5.0
    The friendliest people I've ever encountered at an eye care facility...from the front desk staff, to the doctor, to the lady that helped me with selecting new glasses. Well done...all of you. Couldn't have been better.
  • AW
    Amy Williams
    Jan 1, 2026
    5.0
    I had a legendary experience with Rachel at Lens Crafters. She wasted no time approaching me as I walked in and impressed me the whole way. We quickly agreed on the right frames for me and she even took the time to fix my crooked sunglasses while I was there. Top tier knowledge of her craft and top tier customer service. What a lovely ambassador to the Lens Crafters brand!
  • NF
    Nicole Fry
    Dec 31, 2025
    5.0
    The staff was amazing! Rachel took great care of me and Several others took the time to show me a frame they liked and help me decide what looked best. And unlike other places they didn’t try and push the most expensive frames! I will be going back when it’s time for new glasses
  • AA
    Alexis armaignac
    Dec 29, 2025
    5.0
    The is a store with good environment, they are really professional and polite, always looking to find the best deal for the costumer. The patient is they preference with the costumers; they friendly and I highly recommend this store that have a big beatiful variation of frame.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.