LensCrafters

4.9
967 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6002 Slide Road, Lubbock, TX
79414-8448, United States

Hours

Reviews

4.9
967 reviews
5 stars
919
4 stars
13
3 stars
3
2 stars
3
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting specific employees like Kate, Ben, and Linda Marie for their exceptional service.

Efficiency

Customers noted the quick and easy process for obtaining glasses and adjustments, often mentioning fast service and timely delivery of products.

Product Quality

The selection of frames and lenses was frequently commended, with customers appreciating the variety and quality available at reasonable prices.

Repair Services

Many reviews mentioned positive experiences with repairs and adjustments, indicating that the staff was skilled and willing to assist without charge.

Overall Experience

The majority of customers expressed high satisfaction with their visits, often recommending the store for its pleasant atmosphere and attentive service.
  • RB
    Rachel Brown
    Nov 3, 2025
    5.0
    Everyone was amazing! Very patient and helpful.
  • CE
    Christian Enevoldsen
    Oct 30, 2025
    5.0
    Got my glasses here and the process was quick and easy. They even came in a couple days earlier than I expected. Just dropped in to get a nose pad replacement and it was again easy and the staff was very friendly, even when I wasn't spending any money.
  • LD
    Lisa Dalton
    Oct 24, 2025
    5.0
    I am visiting from out of town and bent the frame on my eyeglasses accidentally. I came into and Kate was able to fix them, tightened them up, and cleaned them good as new. I highly recommend LensCrafters. Thank you Kate!
  • RT
    Rhonda Trent
    Oct 18, 2025
    5.0
    Kate was the perfect person to help me with my new glasses! We shared so much in common in life even with our age difference! Definitely a God send! Lens crafters has always been so helpful!
  • JC
    J Cran
    Oct 9, 2025
    5.0
    I came in for a new pair of glasses after several years of putting it off. The optometrist next door made the visit seamless and easy, was in and out within 30 minutes. The LensCrafters store was very helpful and had a huge selection of high quality frames at extremely fair prices. Kaylea was extremely helpful, she found the best pair of glasses and transition lenses for my lifestyle, she even explained each store discount and my insurance to compare them ensure I had the best deal. She was also very accurate with her quote on when I would get the glasses in, and they came in a very timely manner. This is the only place I’ll consider for new frames now due to the outstanding customer service and selection.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.