Business Details
About
Blood Bank
At KEDPLASMA Lubbock, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.
Location
Hours
Reviews
4.2
389 reviews
5 stars
279
4 stars
39
3 stars
11
2 stars
7
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff varies widely; some customers praise their friendliness and professionalism, while others report rudeness and unhelpfulness.
Wait Times
Many customers express frustration with long wait times, particularly during peak hours, and note a decline in efficiency compared to previous experiences.
Donation Experience
While some donors report positive experiences with smooth donations, others mention issues with staff competency and painful procedures.
Cleanliness
The facility is generally described as clean, with some customers appreciating the COVID protocols in place.
Customer Service
Customer service experiences are mixed, with some donors feeling neglected or poorly treated, while others highlight helpful and attentive staff.
- XGXitlali Garcia2 days ago5.0Staff at this location is amazing. When I had a reaction during my donation, they were all quick to help and ensure my safety. Carlos continually checked my vitals and stayed by my side until I felt better. He also made sure we made it home safely. He made my scary experience 100 times better.
- KCKaeda Charles4 days ago5.0I always have a great experience at this plasma center. The staff is friendly, the process is quick, and everything feels clean and organized. I especially want to shout out Veda she’s the one who sticks me every time, and she’s seriously the best. Super gentle, professional, and always makes the whole visit way easier. Definitely appreciate her!
- DCDestiny Carrillo4 days ago5.0Shout out to Kalista, Danielle, and stasia. And all the staff up front. It was my 1st time ever donating and everyone was so kind! The process was so smooth. They answered any questions I had and made me feel so comfortable and welcome. I will be coming back.
- LPLauren Phillips4 days ago5.0I absolutely love this place!!! I’ve been donating since September of 2023 and the staff here are amazing!!! They are some of the best of the BEST and truly care about the people donating!! One of the front desk associates, Alissa has always made me feel reassured about my protein levels, my blood pressure and pulse. Then once moving into the actual donation part, associate da has been such a kind and generous person. She’s always been able to light up a room and make not only me but everyone else feel safe and welcome!!!
- RFRaymond Flores5 days ago5.0What a transformation! The center looks incredible—it’s almost hard to remember what it used to be. They made excellent use of every bit of space. The donor beds are spaced out nicely, giving a true sense of comfort and privacy during donation. The new beds look great and really elevate the overall aesthetic of the remodeled center. The staff, as always, are friendly, welcoming, and attentive. I’m so glad to have the Main Street center back!
Frequently Asked Questions About KEDPLASMA Lubbock
Are you open during the COVID 19 lockdown?
Yes, we are open! All 51 BPL Plasma centers are open and accepting much needed life-saving plasma! Visit your nearest BPL Plasma location today
bplplasma.com/find-a-center
What are the main services offered by KEDPLASMA Lubbock?
KEDPLASMA Lubbock is a plasma collection center specializing in convalescent plasma collection to support life-saving therapies.
What are the operating hours of KEDPLASMA Lubbock?
The center is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 3:00 PM, and closed on Sundays.
Is KEDPLASMA Lubbock open during holidays?
KEDPLASMA Lubbock is closed on specific holidays such as October 31 and November 1, 2025.
How long has BPL Plasma been in the plasma industry?
BPL Plasma has been a leader in the plasma industry for over 25 years with centers throughout the United States.
Where is KEDPLASMA Lubbock located?
It is located at 2415-A Main Street, Lubbock, TX 79401, United States.
How can I contact KEDPLASMA Lubbock for more information?
You can reach them by phone at +1 806-747-2854 or email at lubbock@bplgroup.com.
Are plasma donations at KEDPLASMA Lubbock safe during COVID-19?
Yes, all BPL Plasma centers, including KEDPLASMA Lubbock, remain open and are following safety protocols to continue life-saving plasma collection during the COVID-19 lockdown.
What nearby places can I visit after donating plasma at KEDPLASMA Lubbock?
After donating, you might enjoy nearby spots such as Bash Riprock's sports bar, One Guys Pizza, or the Conference dance club for food and entertainment.
Are there convenient places near KEDPLASMA Lubbock to grab a quick coffee or snack?
Yes, nearby you can find Brewed Awakening Coffee Lounge offering coffee and bagels, and Bodega Lubbock, a convenience store and delicatessen.
Can I find other plasma donation centers near KEDPLASMA Lubbock?
Yes, other nearby plasma centers include BPL Plasma and DCI Plasma, which are also in the health and medical category.