Quest Diagnostics

Reviews

• RC

  Robert MacDonald (Robert's Cross)

  Feb 18, 2026
  1.0
  40 plus minutes on hold to ask a simple question. Ended up driving to their location where again, real people are behind a locked door. Took 30 seconds to get an answer. Took almost an hour to speak to anyone. Choose wisely.
• JM

  Jasmen McGowan

  Sep 5, 2025
  5.0
  I was skeptical of coming here just from reading the reviews but it was a great experience. Super fast service , easy check in and the staff was nice.
• CC

  Chester Calderon

  Jul 11, 2025
  1.0
  7/11/2025 visit: The manager was very nice and helpful. However, the lady who enters info into the system was rude. Maybe a bad day for her. She thought I was saying she did something wrong when I was simply asking about the possibility of me having done something wrong when checking in on the kiosk. The manager understood my question and answered me. Then the other lady calls me in about 15 minutes later and I asked if she could look up the order in the system as it was on a quest diag. order form and it does say online that they would be able to look it up in the system. She said no! So I asked if she would be able to print my order or if I could email it. She said no! I said I just drove an hour. She said no I cannot do it. Meanwhile, she had several printers around her. The manager stepped out and I needed to drive back 1 hour to work so I could not stay any longer. Very frustrating!!! I'll just print my order and go elsewhere, Thank you!
• RS

  Rhonda Stacks

  Apr 3, 2025
  5.0
  I came with a physicians order, questions about other potential tests, apprehension, and hopelessness. I wish I had gotten the sweet girl's name who helped me. She was so patient, answered all my questions, and handled everything from pricing to insurance to out of pocket expense. Such a great experience (and a burden off my shoulders) as I continue an almost 5 year QUEST to find answers
• BB

  Beka

  Oct 7, 2024
  5.0
  Polite and helpful staff. Clean facility as well. Will use this option over the Labcorp in the area.