Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
977 reviews
5 stars
681
4 stars
133
3 stars
52
2 stars
23
1 star
88
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and helpful, contributing to a positive gym experience.
Cleanliness
The gym is frequently noted for its cleanliness, with many reviews highlighting well-maintained facilities and equipment.
Equipment Quality
Customers appreciate the new and well-maintained equipment, although some noted issues with broken machines and a need for more barbell plates.
Customer Service Issues
Some reviews mentioned poor customer service experiences, particularly regarding membership cancellations and staff responsiveness.
Atmosphere
The gym is described as having a pleasant atmosphere, though some customers expressed concerns about the layout and brightness of the new location.
- KLk linseNov 17, 20255.0Nice place to work out.
- JLjonathan lusherOct 27, 20255.0Such an accommodating and truly friendly staff! Best Planet Fitness experience ever!
- PTPhillip TimsOct 26, 20255.0Like this place .not too far from home .in other areas, i hang out at Morning times is usually when i go. good staff..Very clean and peaceful
- SMSarah Marie MattinSep 28, 20255.0Very clean. I felt safe in the parking lot. Hot showers. This is a great pf location
- JBJusto BernardAug 8, 20251.0Terrible experience at Planet Fitness in Dallas. I’m not from here — I live in Miami and was visiting a friend in Dallas. I decided to work out at this location using my Black Card membership. After training for over an hour and a half, I was exhausted and hungry, so I ordered some healthy sushi through Uber Eats. Once it arrived, I sat down at one of the tables, respectfully, just trying to eat something light before continuing. Suddenly, a male staff member — a man of color — approached me in an extremely rude and aggressive manner. Without any greeting or basic courtesy, he barked: “Hey bro, aren’t you going to scan in? Why are you sitting here? Why did you bring food?” His tone was inappropriate and accusatory, and it completely threw me off. I told him I had scanned in when I arrived and had been working out for 90 minutes. Still, he kept interrogating me in a very unprofessional way. I even re-scanned my QR to avoid further conflict, but he continued questioning why I was sitting there with food. I calmly asked, “Why not? Isn’t that what the tables are for?” After all, Planet Fitness sells drinks and snacks — it’s not like I was having a picnic. It was just one simple fitness meal. He responded sarcastically and told me to choose: “Are you here to eat or to work out?” Then he made me put my food in a locker and walk away from it. Once I was done with my workout, he finally allowed me to eat, but only “in secret,” in the Black Card lounge. Even then, his attitude was dismissive, cold, and borderline discriminatory. He made me feel extremely uncomfortable, and honestly, I wouldn’t be surprised if his behavior was rooted in homophobia. No customer should ever feel judged, mistreated, or humiliated at a place that promotes being a “Judgement-Free Zone.” Planet Fitness, please do better. Train your staff in basic respect and human decency.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Lewisville (Round Grove Rd), TX?
The gym is open 24 hours a day, seven days a week. On certain holidays, hours vary; for example, it closes at 12:00 PM on November 27, 2025, and opens at 7:00 AM on December 26, 2025.
Where is Planet Fitness located in Lewisville?
Planet Fitness is located at 500 E Round Grove Rd, #201, Lewisville, TX 75067, USA.
What types of services does Planet Fitness offer at this location?
Services include Classic Access, Mobile App, Free In-Club Fitness Training (ICFT), Classic Wifi, Wellness Center Perks, Guest Privileges, Tanning, Massage Chairs, HydroMassage, Half Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
How can I learn about Planet Fitness membership pricing?
You can visit https://www.planetfitness.com/gym-memberships or download the Planet Fitness app to see membership options and pricing.
Does Planet Fitness have a mobile app to help with workouts?
Yes, Planet Fitness offers a mobile app available on both the Apple App Store and Google Play Store for accessing workouts and gym features.
When was the Lewisville (Round Grove Rd) Planet Fitness established?
This Planet Fitness location was established in 2013.
What are some nearby fitness centers to Planet Fitness in Lewisville?
Nearby fitness centers include Texas Family Fitness and Youfit Health Clubs, providing additional options for workouts in the area.
What restaurants are near Planet Fitness where I can grab a meal before or after my workout?
Nearby restaurants include McAlister's Deli, Wild Mirchi Indian Grill, Einstein Bros Bagels, Smoothie King, and Rosati's Pizza, offering various dining options close to the gym.
Are there beauty and spa services available close to Planet Fitness?
Yes, there are several beauty and spa options nearby such as Salon Twisted Roots, The Hair Affair, Stan Da Barber, Hair by james, Nail Holic, Salons by JC Lewisville, Sophi Nails & Spa, Ocean Of Beauty And Love, Ashad, and REBEL Beauty.
What is the philosophy or mission of Planet Fitness?
Planet Fitness believes that everyone is strong in their own way and provides a welcoming, Judgement Free Zone® with best-in-class equipment to help members build strength at their own pace.