H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 1911 NE Bob Bullock Loop in Laredo, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
The pharmacy at HEB Plus is very unprofessional. I had received a call from their automated system telling me that my medicine was ready for pickup, so I decided to call and pre-pay. I spoke to the pharmacist, who told me that not all my medication was ready and to give him 20 minutes to get it ready. So I called back 20 minutes later, and he said he didn't have one of the medications on hand and that he had explained this to me over the phone. This is why I constantly record phone calls for these types of liars. I told him I had recorded the phone call, and he began backpedaling. Then he told me he could fill the rest of my prescription and send the other medication to another pharmacy. Mind you, it closes at 8 pm, and it's 7:20 pm. Then he asked me if I was close by, and I told him yes. he said to go ahead and drive up, but it would take him a few minutes to get the flavor for the other medications. I told him okay. So I drive up, and the lady in the window asks me how she can help me, and I tell her that I'm there to pick up my medication. She then asked me if I pre-paid, and I said yes. She then told me very rudely that next time, I should call them and advise them I'm on my way. I told her I did that I had just spoken to the pharmacist.
Hopefully, this review helps some of you to make a wise decision and stay away from this pharmacy.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours of H-E-B Pharmacy in Laredo?
H-E-B Pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Where is H-E-B Pharmacy located in Laredo?
H-E-B Pharmacy is located at 1911 NE Bob Bullock Loop, Laredo, TX 78045, USA.
Does H-E-B Pharmacy offer COVID-19 vaccines and do they require appointments?
Yes, H-E-B Pharmacy provides COVID-19 vaccines and accepts both walk-ins and appointments for vaccination services.
What payment options are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Discover, Mastercard, Visa, cash, checks, and mobile payments like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does H-E-B Pharmacy offer delivery and in-store pickup services?
Yes, H-E-B Pharmacy offers both delivery and in-store pickup services for customer convenience.
Where can I find more information about COVID-19 vaccines provided by H-E-B Pharmacy?
You can visit https://vaccine.heb.com/ for the latest information on COVID-19 vaccines, phases, and frequently asked questions.
Which nearby grocery stores can I visit along with H-E-B Pharmacy?
Nearby grocery stores include H-E-B plus! supermarket and H-E-B Curbside Pickup & Grocery Delivery, perfect for convenient shopping before or after your pharmacy visit.
What dining options are available near H-E-B Pharmacy in Laredo?
You can enjoy a variety of nearby restaurants such as Flaming Bird (barbecue and Indian cuisine), La Paletera (pizza), Jersey Mike's Subs (sandwiches), and Carnes Asadas La Palma (Mexican steakhouse) before or after your pharmacy visit.
Are there any mobile phone stores near H-E-B Pharmacy?
Yes, nearby mobile phone stores include Mobile Addiction, Cricket Wireless, and Sprint Store, convenient for your electronics needs while visiting the area.
What health and optical services are available near H-E-B Pharmacy?
Nearby health and optical services include Texas State Optical for optometry and eyewear, and Planet Dental Independence Plaza offering dental and orthodontic care.