H-E-B Pharmacy

3.0
101 reviews

About

Pharmacies
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 5401 South FM 1626 in Kyle, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
5401 South FM 1626, Kyle, TX
78640, United States

Hours

Reviews

3.0
101 reviews
5 stars
43
4 stars
6
3 stars
2
2 stars
7
1 star
43
  • DC
    David Cherry
    Nov 10, 2025
    1.0
    I inconvenienced myself by having to go in to receive my scripts while the drive through was closed due to store construction to be a loyal customer. Now, I'm done. Several times a needed script wasn't filled, I accepted that Gilcrease Clinic was closed, but HEB pharmacy didnt let me know, I had to find out myself when I didn't receive a text or call that the script was ready. Now , the script is out so they were going to contact my new Dr, the tech now informed me they don't have any information on the new Dr. that I provided twice already! I'm hoping they'll resolve this, but I can't be a customer when this is an example of their customer service. Maybe a Google review will prompt better customer service, I doubt losing one customer of thousands will. Update. Though I admittedly was unkind to the Pharmacy Tech, nothing was done to correct the situation. Even if upset with me , the customer, I would think she'd prove HEB PHARMACY is better than this, make it right. I received the below canned corporate response. Reached out to their HEB partners? Haven't heard anything myself. So partners, the dog ain't hunting.
  • NG
    nicholas gasper
    Jul 9, 2025
    5.0
    Thank you Yvonne!!! I have been behind on picking up a medication because it is really expensive. Even though they were trying to close she showed my how to save an insane amount on my medication. All this time and no one has ever told me about this let alone walked me through how to do it. I know heb pharmacy can be extremely busy and that is frustrating, but the people definitely care more than a lot of places I have been that are quicker
  • TS
    Terri Smith
    Apr 3, 2024
    1.0
    I am not sure what is happening, but it took 30 minutes to get thru the drive thru. The car in front of me to so long. Not sure why people don’t go in if they have so much to talk about. I have used HEB forever, but I guess I need to make a change.
  • VM
    Veronica Marie
    Nov 15, 2021
    1.0
    Literally the worse. Inside the line is so long they can’t seem to do their job right but they can have a great time talking among each other about things OTHER THAN THEIR JOB. Outside? They seriously forget they have TWO LINES not one. This is ridiculous. Been sitting here for over 15 minutes. While everyone in the first line goes within 5 minutes their here.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis