H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 5401 South FM 1626 in Kyle, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
I inconvenienced myself by having to go in to receive my scripts while the drive through was closed due to store construction to be a loyal customer. Now, I'm done. Several times a needed script wasn't filled, I accepted that Gilcrease Clinic was closed, but HEB pharmacy didnt let me know, I had to find out myself when I didn't receive a text or call that the script was ready. Now , the script is out so they were going to contact my new Dr, the tech now informed me they don't have any information on the new Dr. that I provided twice already! I'm hoping they'll resolve this, but I can't be a customer when this is an example of their customer service. Maybe a Google review will prompt better customer service, I doubt losing one customer of thousands will.
Update. Though I admittedly was unkind to the Pharmacy Tech, nothing was done to correct the situation. Even if upset with me , the customer, I would think she'd prove HEB PHARMACY is better than this, make it right. I received the below canned corporate response. Reached out to their HEB partners? Haven't heard anything myself. So partners, the dog ain't hunting.
NG
nicholas gasper
Jul 9, 2025
5.0
Thank you Yvonne!!! I have been behind on picking up a medication because it is really expensive. Even though they were trying to close she showed my how to save an insane amount on my medication. All this time and no one has ever told me about this let alone walked me through how to do it. I know heb pharmacy can be extremely busy and that is frustrating, but the people definitely care more than a lot of places I have been that are quicker
TS
Terri Smith
Apr 3, 2024
1.0
I am not sure what is happening, but it took 30 minutes to get thru the drive thru. The car in front of me to so long. Not sure why people don’t go in if they have so much to talk about. I have used HEB forever, but I guess I need to make a change.
VM
Veronica Marie
Nov 15, 2021
1.0
Literally the worse.
Inside the line is so long they can’t seem to do their job right but they can have a great time talking among each other about things OTHER THAN THEIR JOB.
Outside?
They seriously forget they have TWO LINES not one. This is ridiculous. Been sitting here for over 15 minutes. While everyone in the first line goes within 5 minutes their here.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours of H-E-B Pharmacy in Kyle, TX?
H-E-B Pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the H-E-B Pharmacy located in Kyle?
The pharmacy is located at 5401 South FM 1626, Kyle, TX 78640, US.
Does H-E-B Pharmacy accept walk-ins for COVID-19 and flu vaccinations?
Yes, COVID-19 and flu vaccines are available on both a walk-in and appointment basis.
How can I find the latest information on COVID-19 vaccines from H-E-B Pharmacy?
Please visit https://vaccine.heb.com/ for the latest news, vaccine phases, and frequently asked questions about COVID-19 vaccines.
What payment options are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B Pharmacy offer delivery services?
Yes, H-E-B Pharmacy offers delivery services for prescriptions and products.
Is it possible to pick up prescriptions at the H-E-B Pharmacy in-store?
Yes, in-store pickup is available at H-E-B Pharmacy.
Are there other pharmacies nearby H-E-B Pharmacy in Kyle?
Yes, nearby pharmacies include H-E-B plus! Pharmacy and the H-E-B located nearby which also offers pharmacy services.
What healthcare facilities are near H-E-B Pharmacy for additional medical services?
Nearby healthcare facilities include RediClinic Kyle, Nathaniel Dolbee, OD optometrist, Texas State Optical eye care clinic, TSO Kyle doctor, and St. David's Urgent Care - Kyle.
What other amenities or services can customers find near H-E-B Pharmacy in Kyle?
Nearby amenities include Kyle Marketplace shopping center, Regal Nails beauty salon, Mambo Freeze ice cream shop, First Convenience Bank, and Metro by T-Mobile mobile phone store, providing convenient options for shopping, dining, and services before or after your pharmacy visit.