H-E-B Pharmacy

3.7
62 reviews

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 19529 Northpark Drive in Kingwood, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
19529 Northpark Drive, Kingwood, TX
77339, United States

Hours

Reviews

3.7
62 reviews
5 stars
36
4 stars
7
3 stars
1
2 stars
2
1 star
16
  • AH
    Amari Holland
    Jan 6, 2026
    1.0
    They way you all answer calls is unprofessional and in personable! You quickly say “thank you for calling HEB pharmacy please hold” and then before I can even speak I’m placed on hold. That is not professional. Let the customer speak first!!
  • KK
    Kathleen K
    Dec 18, 2025
    1.0
    If you are a legitimate chronic pain patient; do yourself a favor and go somewhere else. Its not worth the constant headaches. They won’t fill your pain Rx anyway; even if you’ve been a customer for years. I have been a nurse for 30 years and have dealt with numerous pharmacies both as a nurse and later a patient. I have NEVER encountered so much ridiculousness. Not like this. I honestly don’t understand why this pharmacy stands out from the crowd in such a bad way. It’s bizarre. They are definitely not for you as a patient.
  • ZZ
    Z
    Dec 16, 2025
    1.0
    HEB Pharmacy has decided they are no longer accepting prescriptions for controlled substances at all, as conveyed directly by Trish at the pharmacy, not through any signage, notice, or advance communication.--Refusing all new prescriptions of this type—without transparency or alternatives—is not good customer service, which is the reason I had planned to switch to this place, especially from a pharmacy that promotes itself as patient-focused. Since I’m already required to go to another store for my medications, I won’t be shopping at this HEB anymore. Very disappointing experience with Health Expectations Breakdown!
  • JM
    Julissa Macias
    Dec 1, 2025
    5.0
    Wonderful staff! Always so helpful and kind!
  • YY
    Yeslitt
    Nov 18, 2025
    1.0
    Worst customer service, extremely unhelpful and the team make every task difficult. They need to get their team in check.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis