Vision Source Katy Ranch

4.8
673 reviews
Team photo with staff wearing sunglasses from the Vision Source Katy Ranch optical department.

About

OptometryEye Care CenterOpticianContact Lenses SupplierCorrective Lenses Store
At Vision Source Katy Ranch, we're committed to providing exceptional eye care with a personal touch. Whether it’s your child’s annual exam or routine care for the whole family, our skilled optometrists and friendly staff are here to help provide new glasses or contacts, or advanced treatment for eye conditions. Using the latest technology and a patient-centered approach, we provide comprehensive eye care and personalized solutions for your vision needs. Conveniently located in Katy, we’re proud to serve individuals and families of all ages. We are proud to offer services in Spanish, Cantonese, Mandarin, and English. Book your appointment today and experience the difference at Vision Source Katy Ranch.

Location

Vision Source Katy Ranch
25116 Market Place Drive, Katy, TX
77494, United States

Hours

Reviews

4.8
673 reviews
5 stars
616
4 stars
28
3 stars
8
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and accommodating, creating a welcoming environment.

Professionalism

Doctors and staff were frequently described as professional, knowledgeable, and thorough in their examinations and explanations.

Mixed Experiences with Eyewear

While many appreciated the selection and quality of eyewear, some customers expressed dissatisfaction with pricing and issues related to orders and returns.

Positive Atmosphere

The office environment was noted as clean and calming, contributing to a positive experience for patients.
  • JW
    Janeisha Williams
    3 days ago
    5.0
    Highly recommend fast service nice and friendly staff and very clean environment
  • JS
    john snider
    Dec 6, 2025
    1.0
    Ok, so Dr.Shah side, no problems when I got tested, great service. On the other hand, glasses side, total disaster. Picked up my regular pair 7 days later, no problem, asked about my sunglasses, the girl looked befuddled, like she had no idea. I asked jokingly, did yall order them? She said they haven't shown up(not what i asked, and never checked), so I let it go. She said she would call the lab and let me know. Five days later with no word, I called up there and told the the girl I picked up my regular pair and checking on my sunglasses, she put me on hold for quite some time. Came back and said the lab couldn't do what they asked, and were going to upgrade me to digital, but never let me know..... So turns out they never ordered them, never called lab and let me know. She said since the holiday was coming it might be a little longer, so now we're going into 3/4 weeks. She also said my regular pair was there to pick up, even though i just told her i picked them up, she never made sure....smdh. So the holiday passes, i get a call that the lab broke the frames and they are going to put a rush on the sunglasses. So I finally get a call almost a month after ordering and paying just under a grand for two pair of glasses that my sunglasses are there, I get there and ask what they did to the sunglasses, they listed all the things I paid for, no digital, no upgrade. I asked about it, she looked confused, and I said, never mind, I just want it to be over. I'd like to come back, but the incompetence and lying was just too much. I will be finding another place to do business.
  • JY
    Jeanette York
    Dec 5, 2025
    5.0
    I am hearing impaired. The staff and Dr Shah were most accommodating. Everyone was friendly and welcoming. Thank you, Vision Source for making me feel at ease. Sincerely, J. York
  • AR
    A. R.
    Nov 3, 2025
    5.0
    Always a good experience!
  • VD
    Victoria Barrios Delgado
    Oct 27, 2025
    5.0
    My son loves Dr. Lo :) She is very professional, and she answered all my questions without rushing me or being dismissive. She’s so good with kids and explains everything so well. We also loved Alma :) She helped my son choose the perfect pair of green glasses he had been wanting. She was both attentive and helpful, and she made my son feel very comfortable. Front desk ladies were welcoming and friendly, all of them helped me out with filling out forms and payment in a very nice manner.

Frequently Asked Questions About Vision Source Katy Ranch

What services does Vision Source Katy Ranch provide?

Vision Source Katy Ranch offers comprehensive eye exams, contact lens fittings, pediatric eye exams, eye disease treatment, glaucoma testing, dry eye treatment, cataract evaluations, diabetic eye exams, macular degeneration testing, emergency eye exams, and myopia control.

What products are available at Vision Source Katy Ranch?

They offer prescription glasses, contact lenses, sunglasses, blue light glasses, computer glasses, eyeglass accessories, and eye drops and solutions.