Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
490 reviews
5 stars
454
4 stars5
3 stars3
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, with staff being described as friendly, patient, and attentive to customer needs.
Staff Expertise
Customers frequently praised the knowledge and professionalism of staff members, particularly mentioning individuals like Alejandra, Cody, and Olivia for their helpfulness and expertise.
Positive Experiences
Many customers reported positive experiences overall, expressing satisfaction with their purchases and the assistance they received during their visits.
Repair Services
The store was commended for its willingness to assist with repairs and adjustments, even for glasses not purchased there, showcasing a commitment to customer care.
- JSJolina SalcedoJan 6, 20265.0Very welcoming and professional atmosphere, not intimidating specially the lady who assisted me.
- TDTania DemersonDec 30, 20254.0Did not follow through as promised or notify me. Updated- Spoke with Manager and tried to rectify the situation and complaint, very nice and empathetic. Adding 3 stars for the attempt to correct.
- SNSantos NunezDec 8, 20255.0SHOUT OUT TO ALEJANDRA !!! I called to clarify some questions about my insurance and prescriptions. She was very patient, listened to each question without talking over me like unlike what people do these days. She was polite, professional and made sure to address each of my questions and offered to answer follow-up/future questions with me if needed. I believe in giving credit and wanted to acknowledge the Excellent Customer Service & Expertise of hers!!!
- CCCynthia CampoDec 8, 20255.0I had such an amazing experience at this location thanks to Alejandra. She was incredibly patient, helpful, and so sweet from start to finish. She took her time helping me pick out the perfect pair of glasses and made sure I understood all my options without ever making me feel rushed. Her customer service was truly outstanding, you can tell she really cares about helping people feel confident and comfortable. I walked out loving my new glasses and feeling taken care of. If you visit this location, definitely ask for Alejandra. She’s the best!
- BCBrandon CrockerDec 5, 20255.0The store manager was great! He helped me until the end of his shift and then one of the other ladies helped me pick out lenses for the frames that I chose. They were both very helpful in explaining my options and advising me on those. Very happy! Now to wait for completion and pickup the end product. Pay raises for everyone!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to assess vision and eye health.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
Can I get a contact lens exam at LensCrafters?
Yes, LensCrafters provides comprehensive eye exams and contact lens fittings with detailed measurements to find the right lenses for you, with an additional fitting fee.
What designer brands of eyewear are available at LensCrafters?
LensCrafters offers a wide range of designer brands including Oakley, Ray-Ban, Prada, Versace, Burberry, Dolce & Gabbana, Michael Kors, Tiffany & Co., and more.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Visa, Mastercard, Discover, cash, check, Apple Pay, and Android Pay as payment options.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online via LensCrafters' appointment link or by contacting the store directly by phone.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 9:30 AM to 7:30 PM and Sunday from 12:00 PM to 6:00 PM.
Is LensCrafters located near any other healthcare or retail services?
Yes, LensCrafters is near Chewy Vet Care (veterinarian) and Springfree Trampoline Houston (sporting goods store), which you might visit before or after your eye appointment.
Are there nearby real estate services close to LensCrafters?
Yes, several real estate services such as Select Title LLC, Travis Harris Team, and Thomas Realty Team are located nearby, which could be convenient if you're managing property matters in the area.
What other professional services can I find near LensCrafters?
Nearby you can find professional services including Kelsey Elite Services (roofing), Talbot Photo & Co. (event photography), and Mobideo (software development), useful for various needs.