Business Details
About
Pharmacies
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 25675 Nelson Way in Katy, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
59 reviews
5 stars
37
4 stars
5
3 stars
3
2 stars
3
1 star
11
- KAKelly AnnSep 8, 20255.0Thank God for HEB pharmacy. I’ve always grocery shopped here but never used the pharmacy, until now. I’ve never had chronic conditions or much use for medications until this summer. I had previously used walgreens (my entire life) for any time I’ve been sick or whatever, everything went thru walgreens. I e had some very common simple generic medications that needed to be filled at walgreens this summer. I was shocked when refills took an entire week despite my medicine being in stock, they could not give me any reason for delay other than they were busy - okay. Finally got first one after a week so when refill was due, I submitted it early and it still took days! When I went to pick up, the tech was in a horrible mood and didn’t even speak when I handed her my cards and told her I was there for pickup. Weirded customer service ever. Anyway, I was due for a time sensitive generic fertility drug today and walgreens apparently received it Friday, but as of today, it was still not approved. I needed to start it today. HEB to the rescue, allowed me to pick it up timely even though walgreens had placed a hold on it. The staff at HEB pharmacy were fast and friendly. I really appreciate their willingness to help me identify solutions to the walgreens transfer/ insurance issues due to the Walgreens hold. hEB made it happen for me. I will be only using HEB moving forward. I wish I had made the switch sooner!!!
- BGBelkis GonzalezJun 11, 20255.0Good service
- CSChristen StatonJun 17, 20232.0I will say the staff is super friendly but I moved to HEB hoping it would be better than CVS and in the end it’s not. I’m told a prescription would be ready at a certain time it’s not. Told I would receive a text when it’s ready. I did not. I have to call on it. And it was a prescription I really needed like that day and was supposedly ready is 30 mins. I waited an hour at the store. Then ended up having to call 4 hours later to be told it was ready. Idk just disappointing
- BBBillAug 7, 20181.0Wouldn’t fill time sensitive prescription due to one word “bedtime” was not supposed to be on request, when qty, twice a day, and amount of days was clearly written on order. Had to wait two hours just for doctor to get back in office to correct. Now for the kicker when all was said and done they told me they didn’t have it in stock!
Frequently Asked Questions About H-E-B Pharmacy
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours for H-E-B Pharmacy in Katy, TX?
H-E-B Pharmacy in Katy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy accept walk-ins for COVID-19 and flu vaccines?
Yes, H-E-B Pharmacy offers COVID-19 and flu vaccines on both a walk-in and appointment basis.
Where can I find more information about COVID-19 vaccines provided by H-E-B Pharmacy?
You can learn more about COVID-19 vaccines, including current vaccine phases and FAQs, at https://vaccine.heb.com/.
What payment options are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B Pharmacy provide delivery services?
Yes, H-E-B Pharmacy offers delivery services for your convenience.
Where is H-E-B Pharmacy located in Katy, Texas?
H-E-B Pharmacy is located at 25675 Nelson Way, Katy, TX 77494, United States.
What types of health services are available at the nearby RediClinic Katy (Pin Oak)?
RediClinic Katy (Pin Oak) is an urgent care clinic and medical center that provides health and medical services near H-E-B Pharmacy.
What dining options are available near H-E-B Pharmacy?
You can enjoy meals at nearby restaurants such as Honeysuckle White, a fast food eatery, and T Jin China Diner, a Chinese and Asian cuisine restaurant.
How can nearby Enterprise Rent-A-Car assist customers visiting H-E-B Pharmacy?
Enterprise Rent-A-Car nearby offers travel and car rental services, which can help customers who need transportation to or from H-E-B Pharmacy.
Are there any financial services close to H-E-B Pharmacy?
Yes, nearby financial services include First Community Credit Union, Coinstar ATMs, Western Union money transfer services, and Lendmark Financial for installment loans.