H-E-B Pharmacy

3.4
62 reviews

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 1621 Mason Road in Katy, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
1621 Mason Road, Katy, TX
77450, United States

Hours

Reviews

3.4
62 reviews
5 stars
33
4 stars
5
3 stars
1
2 stars
1
1 star
22
  • LK
    Lana Koyee
    Dec 5, 2025
    5.0
    I had an excellent experience with Pharmacist Shirley and her Tech Mariana. They were so professional, fast and efficient in ordering my son’s med and They flavoured it as I requested, showing incredible patience and understanding of a child’s needs to like their Med and help them to be compliant. I highly recommend HEB pharmacy with its incredible team for anyone needing personalized, compassionate pharmacy care.
  • TC
    Tony C
    May 1, 2025
    5.0
    Been getting my prescriptions filled here for about 3 years now. Always relatively fast, but always super friendly. Melissa today was the nicest yet. Glad I can come here while I get my shopping done and get what I need.
  • ES
    Erika SCWTA
    Jan 13, 2022
    2.0
    I really like this pharmacy, but they are horribly understaffed. You can wait a good 30-45 minutes just to get to the front of the line.
  • SS
    Saul Sanchez
    Apr 17, 2021
    5.0
    Friendly staff.
  • JL
    Jennifer Lods
    Aug 13, 2015
    1.0
    3rd or 4th time someone in "pharmacy" has been rude to me here. If they have no customer service skills, which is a very basic skill set, then how can I trust them to do anything else professionally? It's common sense for your customers to think this way. They need to make some changes in their hiring and training procedures. I dont call a pharmacy to be yelled at by their staff, talked down to, or receive sarcasm. If they can do all of that, or they can't keep their cool under pressure etc. they can definitely do other things that would not benefit me, like make mistakes, or do something harmful towards me. You see it on the news every day... why wouldn't that cross my mind. Never seen a pharmacy operate this way.. Obviously, I'm not coming here ever again.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis