Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
200 reviews
5 stars
186
4 stars0
3 stars0
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like Michael, Crystal, and Haania for their exceptional service.
Repair Services
Customers appreciated the quick and free repair services offered, often mentioning that their glasses were fixed promptly and without charge, even if they were not originally purchased at LensCrafters.
Product Selection
The store was noted for its wide variety of frames and high-quality products, with many customers expressing satisfaction with their selections.
Mixed Experiences
While many reviews were positive, there were some complaints about delays in receiving glasses and instances of poor customer service, indicating inconsistency in the overall experience.
- SXSophie XuNov 16, 20255.0I didn’t get my glasses here put they still changed my nose pieces for free. Recommend
- NSNia SinksNov 14, 20255.0I had my appointment with Elizabeth Pham, she was really sweet and helpful and the people at the front desk were super kind too def recommend!! ^-^
- SKSamantha KellyNov 12, 20255.0Store manager, Michael was extremely helpful and knowledgeable about the process.
- IRIrving RochelleOct 20, 20255.0I walked in to LensCrafters to get my glasses repaired and the service was outstanding. Super helpful, courteous and friendly. I believe the person that helped me, name was Michael and he did a great job. I would certainly recommend them to anyone.
- MFMichael FaulknerOct 13, 20255.0I sat on my expensive glasses that I bought somewhere other than LensCrafters, and they were bent all out of shape. The place where I bought them is located 45 minutes from my house so I wasn’t sure what options I had. I walked into LensCrafters and asked if they’d be willing to fix them, even though I didn’t buy them there, and they didn’t even hesitate. The nice lady took my glasses back to the back and came back two minutes later with my glasses, almost as good as new, and did not charge me anything. Next time I need glasses, I’ll be heading to LensCrafters instead.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., Polo, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the operating hours of LensCrafters in Irving, TX?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam appointment online through the LensCrafters booking link provided: https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=0355
Are contact lens exams different from regular eye exams at LensCrafters?
Yes, a comprehensive eye exam determines your eye health and vision needs, while a contact lens fitting involves detailed measurements to find the right lenses for you. There is an additional fee for contact lens evaluations.
What nearby dining options are available if I visit LensCrafters?
Near LensCrafters, you can find dining options like Chipotle Mexican Grill, Potbelly Sandwich Shop, Jason's Deli, Starbucks, SushiYAA, Nick The Greek, Kibo Grill & Sushi, and Crumbl - Irving for desserts.
What other optometry services are close to LensCrafters?
Nearby optometry services include DFW Eyes Now, Visionworks, and My Eyelab, offering additional eye care and eyewear options near LensCrafters in Irving.
Are there convenient amenities nearby LensCrafters for customers?
Yes, customers can find nearby amenities such as Chase Bank, Chase ATM, EVgo electric vehicle charging station, Sprint Store, Verizon, and Payless ShoeSource for a variety of needs during their visit.
Which payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa payments.