Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
449 reviews
5 stars
408
4 stars3
3 stars0
2 stars5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.
Repair Services
Customers appreciated the quick and free repair services offered, often mentioning that their glasses were fixed promptly and without charge.
Mixed Experiences
While many reviews were positive, some customers reported issues with the speed of service and communication regarding orders, indicating a need for improvement in these areas.
Product Selection
The store was noted for having a wide variety of frames and lenses, which customers found appealing.
- BKBarry Kincy6 days ago5.0Excellent service, and staff willing to go above and beyond what is required in order to get the job done, whether it's finding what you are looking for, if it's just fixing your glasses... They handle it awesomely! Thank you so much for your help!!
- CRChad Rosenthal6 days ago5.0Walked in late in the evening, and Joycelyn helped me with my old frames like I was a high dollar customer! Great customer service! Great selection of frames, too. Coming back to get next Rx filled.
- RBRestu Sunarto BusseyJan 3, 20265.0Very happy experience at LensCrafters MacArthur Irving! I really appreciate Jocelyn's help in fixing the sunglasses. Will definitely come back to get new glasses (or sunglasses) next time. Excellent service and good selection!
- PGPaul GreenbergDec 23, 20255.0The staff is so friendly and helpful. I brought in a pair of glasses from the VA that had a broken frame, and they fixed them on the spot for me for free! This business understands the meaning of customer service!
- BCBeatriz CruzDec 21, 20251.0Came to the location to view frames and get an exam. During my exam, it was close to closing time and felt rushed when attempting to see if the frame was “better” feeling forced to choose. In speaking to the doctor I wanted to see if my vision had gotten worse and he gave me an overview of reasoning of worse or better vision and how family history at impact this and he couldn’t really tell me without knowing what my vision was. I did tell him the contact prescription I had and he stated it would differ than glasses and gave me an explanation. In reviewing my last year prescription for glasses to what I received today, jumped about .75 which is alarming on one eye and the other remained the same. In the past it would jump approximately a .25 which .75 is very high for over a year period. I’m concerned that it is not accurate due to the rushing of the exam. At the frame store the team was very kind and helpful.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., Polo, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the operating hours of LensCrafters in Irving, TX?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam appointment online through the LensCrafters booking link provided: https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=0355
Are contact lens exams different from regular eye exams at LensCrafters?
Yes, a comprehensive eye exam determines your eye health and vision needs, while a contact lens fitting involves detailed measurements to find the right lenses for you. There is an additional fee for contact lens evaluations.
What nearby dining options are available if I visit LensCrafters?
Near LensCrafters, you can find dining options like Chipotle Mexican Grill, Potbelly Sandwich Shop, Jason's Deli, Starbucks, SushiYAA, Nick The Greek, Kibo Grill & Sushi, and Crumbl - Irving for desserts.
What other optometry services are close to LensCrafters?
Nearby optometry services include DFW Eyes Now, Visionworks, and My Eyelab, offering additional eye care and eyewear options near LensCrafters in Irving.
Are there convenient amenities nearby LensCrafters for customers?
Yes, customers can find nearby amenities such as Chase Bank, Chase ATM, EVgo electric vehicle charging station, Sprint Store, Verizon, and Payless ShoeSource for a variety of needs during their visit.
Which payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa payments.