Kroger Pharmacy

Reviews

• DB

  Diana Baldeeras

  Mar 4, 2026
  1.0
  I had one of the most frustrating pharmacy experiences I’ve ever dealt with, all because of Cedric. He was dismissive, unhelpful, and completely unwilling to take accountability. My daughter’s medication was not refilled correctly, and when I brought it to his attention, instead of explaining the situation clearly or helping resolve it, he acted like we didn’t know what we were talking about. He shorted us on medication and could not properly explain why. When I asked questions, he did not provide clear answers — just deflection and attitude. Rather than trying to fix the issue or submit a complaint like I requested, he refused to help and acted as if mistakes “don’t happen” where he works. That response alone shows a lack of professionalism and basic customer care. Accidents do happen — but refusing to acknowledge the possibility and refusing to help correct them is unacceptable. As a parent, I should not have to argue to get accurate medication for my child. I’ve never had this issue before, and the way this was handled was pitiful. If you cannot clearly explain medications, take concerns seriously, or assist with resolving an error, you should not be in a position responsible for people’s health. This situation will be escalated because patients deserve competence, transparency, and respect — none of which were provided in this interaction. This is all been recorded and definitely gonna Be handled by somebody who can actually do their job! I’m on the phone with a different Kroger pharmacy and they said Cedric should have tried resolving issues or send a escalated complaint but this guy said he’s the boss and there’s no way he shorted us but like I asked him so there’s no way to make a mistake!
• PP

  Patti Patterson

  Feb 26, 2026
  5.0
  I always get my prescriptions here haven't had any problems
• DM

  Donna McBride

  May 30, 2021
  5.0
  Excellent service from friendly staff. I had prescriptions transferred from Walmart with no hang ups. I appreciate the speed in filling my prescriptions and the personal instructions from Pharmacist. Also, love the convenience of the drive thru.
• YL

  Yvonne LaMotte

  Mar 16, 2021
  5.0
  Staff is really Great

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