Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
522 reviews
5 stars
478
4 stars
9
3 stars4
2 stars6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to help.
Professionalism
The staff, including doctors and sales associates, were noted for their professionalism and knowledge, providing thorough explanations and assistance.
Efficiency
Many reviews mentioned the quick service and efficiency in processing orders and repairs, with several customers receiving their glasses in under 30 minutes.
Product Quality
Customers expressed satisfaction with the quality of the glasses and lenses, as well as the variety of options available.
Positive Experiences
Overall, the majority of reviews reflected positive experiences, with many customers stating they would return and recommend the store to others.
- KCKenitha Carey2 days ago5.0I always have a great experience at Lenscrafters. The associates are patient and observant to your needs.
- KPKimberly Porter3 days ago5.0Jessica helped me! I had gone to another retailer and had a bad experience. She helped with my insurance and even showed me prices on different style frames before I made a decision. I will definitely be coming back next year because of her amazing service! Thank you!
- AMAudrey MillerDec 27, 20255.0I don’t usually leave reviews, but I had the best experience shopping here for my glasses thanks to Jessica and Matthew. They were so kind and informative, I really recommend going to this store, you won’t be disappointed if you are assisted by one of these two. Thank you Jessica and Matthew you guys are the best!!
- ARAmado RodriguezDec 19, 20252.0Ok customer service, only reason I’m giving two stars was because after being there for over an hour picking out a pair of glasses… when they finally came in, a few days later, they were not what I chose. They failed to inform me that they transition into a different color frame. Anyways, just frustrating because I’m there for over an hour and I paid the full $500; I want the glasses I picked out. If they would’ve mentioned they changed colors then most likely I would’ve picked the other option.
- CCChristopher CastellonDec 16, 20255.0Great customer service, even when they are real busy. Rina is awesome and very helpful!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance and which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others.
What are LensCrafters' store hours?
LensCrafters is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online via the LensCrafters scheduling portal at https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=0060.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup for customers who order eyewear products.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is LensCrafters located and what are nearby shopping options?
LensCrafters is located at 1101 Melbourne Rd in Hurst, TX inside North East Mall. Nearby shopping options include Dillard's department store, BCBGMAXAZRIA, Gap, and rue21 clothing stores.
Are there any nearby places where I can get food before or after visiting LensCrafters?
Yes, nearby food options include Sbarro for fast food, Laughing Crab Cajun Seafood for seafood dishes, and Gregorys Coffee for coffee and light snacks.
What eyewear and optical stores are located near LensCrafters in North East Mall?
Nearby eyewear and optical stores include Sunglass Hut and other optometrists such as Mark Zebrowski PA and Hurst Eyes Now.