H-E-B Pharmacy

4.1
21 reviews

About

PharmacyPharmaciesCOVID-19 Vaccine LocationVaccinationPrescription DrugsDrug Store
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your Madera Run H-E-B Pharmacy located at 16000 Woodland Hills Drive in Humble, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B Pharmacy
16000 Woodland Hills Drive, Humble, TX
77346, United States

Hours

Reviews

4.1
21 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
1
1 star
4
  • RR
    Renee
    Nov 24, 2025
    5.0
    Exceptional customer service! I’ve had prescriptions transferred here from other pharmacies and they always handle it quickly , even calling me as soon as everything is ready for pickup. The staff is consistently friendly, helpful, and patient. They even keep little lollipops for the kiddos, which is such a sweet touch. Every experience has been smooth and pleasant. Love my H-E-B Pharmacy!!
  • TJ
    Tori Johnson
    Nov 15, 2025
    1.0
    Repeated Pharmacy Errors & Unacceptable Treatment! This is now my third negative experience with H-E-B pharmacies, and I’m honestly shocked at how many serious mistakes I’ve encountered. First, my son was given the wrong medication at the Summerwood location. Because of that, I switched to the Madera Run location when it opened. Not long after, I purchased a medication in bulk, and they gave me the order missing an entire bottle. I had to drive all the way back to pick it up. Last week, yet another issue happened. We got home and discovered that my daughter’s medication bottle was completely empty—an empty bottle sold to us. How does something like that even happen? It’s clear no one checked it before handing it to us. What made the situation worse was the employee’s attitude when I called. Instead of helping, she immediately acted as if I was lying or trying to steal medication. Her response was dismissive and rude: “No, I personally checked that bottle before I gave it to you and everything was there.” That was absolutely not true. I told her they needed to check the cameras and inventory. She then abruptly put me on hold, and the manager finally came on the line. When the manager called me back, she admitted it was their fault—which proves I was telling the truth from the start. I was offered a gift card for the inconvenience, so once again I made the drive back to the store. When I arrived, I expressed how inappropriate the initial treatment was. After everything I went through, the “gift card” balance was $5. Honestly, that felt insulting. I spend a lot of money at H-E-B, and I expect competence and basic respect. Instead, I was judged, dismissed, and inconvenienced multiple times because of errors that should never happen in a pharmacy. The only reason I’ve stayed is convenience, but if one more issue occurs, I’ll be moving both my prescriptions and my grocery shopping elsewhere.
  • LV
    Linda Vanoort
    Jul 3, 2025
    5.0
    My favorite store. Best prices.
  • JW
    Jason Weeks
    Oct 26, 2024
    5.0
    Great service!
  • JC
    Jennifer Carter
    Sep 14, 2024
    5.0
    Fantastic pharmacy!!! The best, most caring pharmacists and technicians. Superb service always! Sweet dog treats 🐾 for our pup too!

Frequently Asked Questions About H-E-B Pharmacy

What are the regular operating hours for H-E-B Pharmacy?

H-E-B Pharmacy is open Monday through Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM.

Does H-E-B Pharmacy offer drive-through services and what are the hours?

Yes, drive-through services are available Monday through Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM.