Located in the heart of the Texas Medical Center, Ben Taub Hospital has garnered respect both locally and worldwide as an outstanding acute care facility and an elite Level I trauma center. This 402 licensed-bed hospital houses the Ginni and Richard Mithoff Trauma Center, which cares for more than 80,000 emergency patients each year and is known to save the lives of some of the most critically injured.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.