Eye Elegance is a local, family-owned optical shop which started in 1989 on Post Oak Blvd. We have an out of the box approach with eyewear and are familiar with and stock, frames made of exotic materials, such as 18K solid gold, buffalo horn, carbon fiber, sterling silver, wood and 3D printed. From the very beginning Eye Elegance has strived to have the most unique selection of eyeglass frames, coupled with the highest quality lenses. In addition, service is of the utmost importance, whether it means staying after hours, making house calls or going the extra mile to find that perfect frame. Our staff lives, works and plays in the Montrose area. We opened our Montrose location in 2014 and relocated to the Montrose Collective in 2021.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.