Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
210 reviews
5 stars
180
4 stars
7
3 stars2
2 stars
5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting individual employees like Jessica, Gabe, and Nina for their exceptional service.
Product Selection
The store offers a wide variety of stylish frames and lenses, with many customers appreciating the diverse options available.
Overall Experience
Many reviews reflected a positive overall experience, noting the efficient service, clean environment, and hassle-free process of purchasing glasses.
Affordability
Customers found the prices to be competitive and reasonable compared to other eyewear retailers, often mentioning the value for money.
Mixed Feedback
While most reviews were positive, there were a few mentions of negative experiences, particularly regarding appointment issues and customer service from specific staff.
- JRJavier Ramirez4 days ago5.0My optometrist made an error with my prescription. Warby Parker made my return for new glasses easy and quick.
- SHScott HillJan 5, 20265.0Employees are friendly and efficient. Shop has plenty of options and styles to try on.
- LBLinda BarrettDec 12, 20255.0The techs at WARBY Parker are caring, careful experts on eye glasses . The prices , choice of frames & lens options are competitive.As a book author, I wouldn’t trust any other for my eyewear. WP is the best!
- NSNomad SistaDec 7, 20255.0The ladies at Warby Parker Highland Village are absolutely amazing! They are professional, listen to your concerns and take their time to help you find a frame that fits your style, shape of your face and most importantly your prescription. I highly recommend stopping by this store for a very personable experience.
- JCJ CannonDec 2, 20255.0I had such a great experience buying 4 pairs of glasses. I worked with Gabe Juarez and he was outstanding in his customer service and in his professionalism! He was super kind and patient with me and worked with me to find the best glasses for both distance and reader/computer use plus a pair of sunglasses. Thank you, Gabe! This was my first time to ever purchase glasses from Warby Parker and I will be back!
Frequently Asked Questions About Warby Parker Highland Village
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Highland Village?
You just need your eyes! For prescription glasses or contacts, bring a digital or physical copy of your current prescription. If paying with an FSA or HSA card, bring that too. Note: This location is cashless and accepts credit and debit cards only.
Does Warby Parker Highland Village accept vision insurance?
Yes, we're in-network with several major insurance carriers and make it easy to use out-of-network benefits. Coverage may vary by location or plan. Details are available on our insurance page.
Can I get optical measurements and frame adjustments at this location?
Absolutely! We provide any needed optical measurements to complete your order. If your frames don't fit perfectly upon arrival, an optician is available for complimentary lifetime adjustments.
What is the return and exchange policy?
We offer a 30-day, hassle-free return or exchange policy for all eyewear and accessories, whether purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if in their original, unopened box.
Are gift cards available at Warby Parker Highland Village?
Yes, physical gift cards can be purchased online or in stores. E-gift cards are also available for immediate gifting.
What types of eyewear products can I find here?
We offer a wide range including prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses from popular brands, and various frame styles like acetate, metal, round, square, aviator, and more.
What are the store hours for Warby Parker Highland Village?
We are open Monday to Saturday from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Is Warby Parker Highland Village accessible for people with disabilities?
Yes, the store features wheelchair accessible entrances and parking to ensure a comfortable visit for all customers.
Which nearby places can I visit when shopping at Warby Parker Highland Village?
After your visit, you can explore nearby shops like Kiehl's for skincare, Vineyard Vines for clothing, and Valobra Jewelry & Antiques. For a coffee break, Starbucks is conveniently close, and you can also enjoy dining at Escalante's Mexican Grille or Fine Tex-Mex & Tequila.
How can nearby stores like Visionworks and Bonobos Guideshop complement my visit to Warby Parker Highland Village?
Nearby Visionworks offers additional optometry services and eyewear choices, while Bonobos Guideshop provides men's clothing options. This makes Highland Village a great spot for a full shopping experience including vision and fashion needs.
Are there nearby accommodations if I am visiting Warby Parker Highland Village from out of town?
Yes, the Extended Stay America Hotel Houston - Galleria - Uptown is close by, providing convenient lodging options for out-of-town visitors.