Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
190 reviews
5 stars
172
4 stars
3
3 stars2
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, providing excellent service throughout the entire process.
Efficiency
Many reviews highlighted the quick and efficient service, with customers appreciating the smooth process from eye exams to selecting and purchasing glasses.
Product Selection
The store offers a wide variety of stylish and reasonably priced frames, with many customers expressing satisfaction with their selections.
Atmosphere
The store environment is described as clean, modern, and welcoming, contributing to a positive shopping experience.
First-Time Experience
First-time customers reported feeling well taken care of, with staff providing personalized assistance and making the experience enjoyable.
- NWNan W1 day ago5.0great service and wonderfully helpful!
- VJvee JohnsonNov 12, 20255.0Promptly greeted when I entered. Staff friendly and professional. Wait time was not very long and they have books on the numerous styles of glasses offered. I will return. In the process of helping my husband with his appointment
- JCJocelyn ColinNov 11, 20255.0The customer service was excellent, and Erick assisted me with my glasses. The entire process was fast and easy.
- RCRuben CastroNov 3, 20255.0The team at Warby Parker City Center go above and beyond to make a great customer experience. The frames selection is outstanding and the process to select glasses is efficient.
- BOBrandon OngOct 28, 20255.0I had accidentally sat on my sunglasses and bent them out of shape. I brought it into the store and Eric was very quick and helpful to repair my glasses for me!!
Frequently Asked Questions About Warby Parker CityCentre
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring to my appointment at Warby Parker CityCentre?
Bring your eyeballs to try on frames. For prescription purchases, bring a digital or physical copy of your current prescription. If using FSA or HSA cards, bring those too. Note this is a cashless store accepting credit and debit cards only.
Does Warby Parker CityCentre accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage varies by location and plan.
Are measurements and frame adjustments available at this location?
Yes, optical measurements and adjustments are available. Every frame comes with complimentary adjustments for life, and an optician is on site for tune-ups.
What is the return and exchange policy at Warby Parker CityCentre?
There is a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can also be returned unopened within 30 days of purchase.
Can I purchase gift cards at Warby Parker CityCentre?
Yes, both physical gift cards are available in-store and online, and e-gift cards are also offered for immediate use.
What are the store hours for Warby Parker CityCentre?
Open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of eyewear products does Warby Parker CityCentre offer?
They offer a wide range including prescription glasses starting at $95, sunglasses, progressives, contact lenses, and frames in various materials and styles.
How can I reach Warby Parker CityCentre by public transit or nearby landmarks?
Warby Parker CityCentre is located near Citycentre Houston shopping center and City Centre Town & Country. Customers can visit these landmarks before or after their eyewear appointment for shopping and entertainment.
Are there any nearby optometrists to Warby Parker CityCentre for eye exams?
Yes, City Optometry is nearby, providing convenient access to comprehensive eye exams for customers visiting Warby Parker.
What nearby businesses offer useful services for visitors to Warby Parker CityCentre?
Nearby services include Amegy Bank for banking needs, Securum Insurance Solutions for insurance, and several real estate agencies like Rich Living Realty and Trust Real Estate for property services.