Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
201 reviews
5 stars
183
4 stars3
3 stars2
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable throughout their experience.
Product Selection
The store offers a wide variety of stylish and affordable frames, which many customers found appealing.
Efficiency
The process from eye exam to frame selection and purchase was reported as smooth and quick, with minimal wait times.
Overall Experience
Many customers described their visits as enjoyable and stress-free, highlighting the welcoming atmosphere of the store.
Issue Resolution
While most feedback was positive, there were some concerns regarding aftercare and issue resolution, particularly related to online orders.
- CHCatalina Hurtado2 days ago5.0Great fast service, very knowledgeable team and no pressure for unneeded add-ons.
- MZMarta ZawodzinskiJan 3, 20265.0Tenisha was the lady who was helping me she were helpful and honest about picking frame I’m not able to see without my glasses so she was helping me to pick a perfect frame for my face I am very grateful. She was explaining my benefit and the best deal for me. I will definitely recommended her to my friends or anyone need glasses. Thank you for all your help
- CAcathy andersonDec 27, 20255.0I had a great experience at Warby Parker at City Centre. The eye exam was very professional and informative. The assistant that helped me pick out my glasses was very helpful.
- LCLisa CameronDec 23, 20255.0Best place to get your frames. Process is seamless. Options are endless. Associates are very helpful. Durability is top notch. The only place I buy my glasses.
- SCSasha ClarkeDec 3, 20255.0After waiting three weeks for my glasses from GlassesUSA.com—and receiving a pair that fit completely wrong—I decided to visit a store in person. As soon as I walked in, I was greeted by Tanishea, who gave me space to browse before I shared my concerns about my online order. She explained that with my high prescription, online glasses often don’t work because precise in-person measurements are needed. She even gave me tips I’d never heard in my 30+ years of wearing glasses. I truly appreciated her customer service; it was excellent—unlike what I’m used to in Texas. Tanishea was wonderful: helpful, patient, and knowledgeable. The frame selections she showed me were both stylish and within my budget. I’d love to return for my fitting to find she’s recognized and rewarded for her outstanding service. I travel often and choose Warby Parker because of their online convenience and growing number of stores nationwide.
Frequently Asked Questions About Warby Parker CityCentre
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring to my appointment at Warby Parker CityCentre?
Bring your eyeballs to try on frames. For prescription purchases, bring a digital or physical copy of your current prescription. If using FSA or HSA cards, bring those too. Note this is a cashless store accepting credit and debit cards only.
Does Warby Parker CityCentre accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage varies by location and plan.
Are measurements and frame adjustments available at this location?
Yes, optical measurements and adjustments are available. Every frame comes with complimentary adjustments for life, and an optician is on site for tune-ups.
What is the return and exchange policy at Warby Parker CityCentre?
There is a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can also be returned unopened within 30 days of purchase.
Can I purchase gift cards at Warby Parker CityCentre?
Yes, both physical gift cards are available in-store and online, and e-gift cards are also offered for immediate use.
What are the store hours for Warby Parker CityCentre?
Open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of eyewear products does Warby Parker CityCentre offer?
They offer a wide range including prescription glasses starting at $95, sunglasses, progressives, contact lenses, and frames in various materials and styles.
How can I reach Warby Parker CityCentre by public transit or nearby landmarks?
Warby Parker CityCentre is located near Citycentre Houston shopping center and City Centre Town & Country. Customers can visit these landmarks before or after their eyewear appointment for shopping and entertainment.
Are there any nearby optometrists to Warby Parker CityCentre for eye exams?
Yes, City Optometry is nearby, providing convenient access to comprehensive eye exams for customers visiting Warby Parker.
What nearby businesses offer useful services for visitors to Warby Parker CityCentre?
Nearby services include Amegy Bank for banking needs, Securum Insurance Solutions for insurance, and several real estate agencies like Rich Living Realty and Trust Real Estate for property services.