Words cannot adequately express our gratitude for the transformative experience we had with Steps to Progress, from the dedicated management team to the compassionate staff and meticulous accounting department. Entrusting our 3-year-old son, who grapples with severe social anxiety and strong mom attachment issues, to an external environment was a daunting decision, exacerbated by the unsettling stories we encountered online. However, Steps to Progress in Houston emerged as our beacon of hope.
What set Steps to Progress apart was their unique approach that accommodated our son's needs and our concerns. Unlike other facilities, they allowed his mom to accompany him, fostering a sense of security crucial for his well-being. Jessica, his first supervisor, and later Ashley, orchestrated a phenomenal program tailored to his specific requirements. Their commitment was evident in the weekly updates, constant communication regarding his progress, and invaluable guidance on handling various challenges. Now our son is able to attend normal daycare school and interact with his peers like any normal kid.
The flexibility and responsiveness of the team were remarkable. Not only were they open to our suggestions, but they actively sought our input in shaping the program. The management, led by Denis and his wife Roth, demonstrated unwavering support. They even devised a thoughtful payment plan that eased our financial burden by spreading the costs throughout the year.
I extend heartfelt thanks to the entire team, including Jessica, Ashley, Rachel, Beverley, Michaela, and our son's favorite RPT, Moriya. Each played a vital role in our child's journey, contributing to the miraculous transformation we witnessed. Denis and Roth's leadership, coupled with the dedication of the staff, have left an indelible mark on our family, and we are profoundly grateful for the positive impact Steps to Progress has had on our son's life.