Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
1,382 reviews
5 stars
933
4 stars
194
3 stars
73
2 stars
42
1 star
140
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the gym is generally clean, but there are concerns about maintenance, particularly in the bathrooms and locker rooms.
Staff Friendliness
The staff is often described as friendly and helpful, although there are reports of inconsistent customer service experiences.
Equipment Availability
Some customers expressed frustration with the availability of equipment, especially during peak hours.
Facility Conditions
Several reviews highlighted issues with the overall condition of the gym, including poor lighting, dirty floors, and equipment maintenance.
Customer Service Issues
There are multiple complaints regarding difficulties in canceling memberships and poor communication from staff.
- KJKenn Jones1 day ago5.0I appreciate the cleanliness, the members, and the staff. There's a young courteous lady there named Janisha who always greet you with a welcoming smile and spirit and when asked to help with equipment not familiar with she's very helpful. I like this location.
- ECErasmo Chávez3 days ago5.0Nice and friendly crew in front desk Receiving area
- FDFierceDiamond Divas6 days ago1.0This location is something else. I canceled my membership over 7 months ago to still be getting charged after I cancelled it. Johnathan asked did you get a confirmation number no I didn’t. Even after speaking with you I have yet to get a confirmation number. Johnathan has yet to contact me back it’s been over a week. I been calling he’s never available. I sent emails still no response. Just give me my money back. Yall just tried to take money out my back yesterday.
- LCLilOne CollorNov 11, 20253.0People here seem connected with their clients but in the locker rooms it’s always 1-2 things missing or need replaced don’t have high expectations for the showers
- JPJ POct 22, 20255.0This gym so far is the best one I been to... big and more privacy. Wish they could make more gyms like this
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Houston (Westfield), TX?
Planet Fitness is open from 4:00 AM to midnight Monday through Friday, and from 6:00 AM to 9:00 PM on Saturdays and Sundays.
Where is Planet Fitness located in Houston?
Planet Fitness is located at 310 Cypress Creek Pkwy, Houston, TX 77090.
What types of services does this Planet Fitness location offer?
Services include ClassicAccess, Mobile App, Free In-Club Fitness Training, Wifi, Perks, Guest privileges, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
Is Planet Fitness in Houston a welcoming place for all fitness levels?
Yes, Planet Fitness provides a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®.
Can I download an app to access Planet Fitness workouts and services?
Yes, you can download the Planet Fitness mobile app from the Apple App Store or Google Play Store for hundreds of ways to get strong.
How can I contact Planet Fitness at Houston Westfield?
You can reach Planet Fitness by phone at +1 832-602-2211.
Are there any nearby gyms similar to Planet Fitness in this area?
Yes, another nearby gym is Planet Fitness 1960 and 45 Houston, which offers additional options for fitness in the area.
What dining options are available near Planet Fitness in Houston (Westfield)?
Nearby dining options include East Buffet (a Chinese buffet restaurant), Popsquallys (a vintage and antique store with clothing options), Smoothielicious (a smoothie and vegetarian cafe), Red Lobster (seafood restaurant), and Pollo Campero (Latin American fast food).
Where can I find health supplements near Planet Fitness Houston?
You can visit GNC Live Well and GNC for vitamins, supplements, and holistic health products near Planet Fitness.
Are there any nearby accommodations for visitors coming to Planet Fitness?
Yes, the Hilton Garden Inn Houston Cypress Station hotel is close by for convenient lodging.