Business Details
About
Fitness Center
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.0
156 reviews
5 stars
103
4 stars
16
3 stars
4
2 stars
4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Feedback on staff is mixed; while many customers praise their friendliness and helpfulness, others report rudeness and unprofessional behavior.
Cleanliness
The gym is frequently described as clean and well-maintained, with patrons appreciating the cleanliness of equipment and locker rooms.
Equipment Quality
Several reviews mention issues with equipment maintenance, with some machines reported as shaky or in disrepair.
Membership Issues
Customers express frustration with membership cancellation processes and policies, citing poor communication and unhelpful responses from management.
Safety Concerns
There are concerns about safety due to the presence of homeless individuals near the gym, which has made some patrons uncomfortable.
- SSsarai sotoNov 15, 20251.0The customer service at this Planet Fitness location needs serious improvement. A simple “Good morning,” “Welcome in,” “Please,” and “Thank you” can make a big difference, but the front desk staff member consistently shows an unpleasant attitude. If the morning shift isn’t a good fit for her, perhaps a later shift would be better—because greeting members with basic courtesy should be standard. What was most concerning is that I actually had to address her rude attitude and appearance directly. It’s extremely unprofessional to have a staff member wearing pajama pants at the front desk, and it was uncomfortable having to point this out—especially with her male coworker standing there, clearly embarrassed. It shouldn’t fall on members to remind staff of basic professionalism or hygiene. I hope management takes this feedback seriously and provides proper training on customer service and professional appearance.
- CGClifford GrootonkNov 8, 20255.0Yall need to open at 5 on Saturdays.
- YMYz MqOct 20, 20251.0Worst experience to cancel your membership
- SDSuper DopeOct 4, 20255.0My go to gym never to crowded when I go equipment always available
- PSPaulette ScottOct 1, 20253.0I love this gym the staff are amazing and very helpful, although they do not have security. Right across the street is a hotel full of 10-15 homeless people, you will always see some forensic or ambulance there, plus the homeless people are always roaming around the gym parking lot which is very uncomfortable that's why i stopped coming at 5-6AM now is hard for me to workout. Also i have seen a few homeless use the lockers etc.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Houston (Gulfgate), TX?
Planet Fitness is open from 4:00 AM to midnight Monday through Friday, and from 6:00 AM to 9:00 PM on Saturdays and Sundays.
Where is Planet Fitness located in Houston?
Planet Fitness is located at 3333 Telephone Rd, Houston, TX 77023, USA.
What services does Planet Fitness in Houston offer?
This Planet Fitness provides Classic Access, Mobile App support, free In-Club Fitness Training, WiFi, tanning, massage chairs, hydro massage, total body enhancement, fitness training, recovery lounge, and virtual fitness training among other perks.
What type of fitness environment can I expect at Planet Fitness?
Planet Fitness offers a welcoming, Judgement Free Zone® where members can work out at their own pace with best-in-class equipment at over 2,700 locations globally.
Does Planet Fitness in Houston have a mobile app?
Yes, you can download the Planet Fitness mobile app for hundreds of ways to get strong and access gym features remotely.
How can I contact Planet Fitness Houston (Gulfgate)?
You can reach Planet Fitness by phone at +1 832-416-1333 or visit their website at https://www.planetfitness.com/gyms/ for more information.
What nearby transit options are available to reach Planet Fitness at 3333 Telephone Rd?
Planet Fitness is near Telephone Road, offering convenient travel services and transportation options to help customers access the gym easily.
Which dining options are close to Planet Fitness for a post-workout meal?
Nearby dining includes Great Wall Buffet and Chinese Buffet restaurants, perfect spots to enjoy Asian cuisine after your workout.
Are there any retail stores close to Planet Fitness for shopping needs?
Yes, you'll find several nearby stores including Fallas, Dollar Tree, Melrose Family Fashions, and Harbor Freight Tools for a variety of shopping options.
What healthcare services are nearby Planet Fitness?
Jefferson Dental, Fernandez Chiropractic Clinic, and United Rehabilitation and Chiropractic Clinics are nearby options for dental, chiropractic, and rehabilitation services.