Business Details
About
Fitness Center
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
3.5
204 reviews
5 stars
108
4 stars
16
3 stars
10
2 stars
5
1 star
65
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback on staff is mixed; while some customers praise friendly and helpful staff, others report rudeness and unprofessional behavior.
Cleanliness
Many customers express concerns about the cleanliness of the gym, particularly the bathrooms, which are often described as filthy.
Membership Issues
Numerous complaints about difficulties in canceling memberships and unexpected charges after cancellation.
Crowding
Several reviews mention the gym being overcrowded, especially during peak hours, making it difficult to use equipment.
Facility Hours
Customers report inconsistent opening hours, with instances of the gym being closed early or not opening on time.
- AJAnthony Johnson4 days ago5.0Great Team , Great environment. Constantly improving!
- SPShawn PayneNov 1, 20255.0Had an awesome introduction to the gym Roe. Awesome Place nice vibes!
- WMWill MccOct 25, 20255.0The staff is very professional and always help me and support any way they can.
- NFNoushin FarahmandOct 25, 20251.0I canceled my membership a while ago with help from the staff, but apparently they froze it instead without making it clear. This month it unfroze and charged me again. I called right away while it was still refundable, and they kept saying the manager would call me — no one ever did. They dragged it out for a week and then told me it’s “too late” for a refund. Then they tried to blame me, saying they sent an email I didn’t check. I made the mistake of trusting them when they said it was successfully canceled. I sent an email I explained.Very disappointing and unprofessional.
- A1ACTS 16:31Oct 13, 20251.0Think twice. Don't use a bank account or bank card that you use to pay your real bills. They will RAM charges through your account, even after you have cancelled your membership. Open a burner account just for PF. Don't give them your real bank account or debit card numbers.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Houston (Westchase)?
Planet Fitness in Houston (Westchase) is open Monday from 4:00 AM to midnight, Tuesday through Friday 24 hours, and Saturday and Sunday from 6:00 AM to 9:00 PM.
Where is Planet Fitness located in Houston?
Planet Fitness is located at 10770 Westheimer Rd, Houston, TX 77042.
What makes Planet Fitness unique compared to other gyms?
Planet Fitness offers a welcoming Judgement Free Zone® with best-in-class equipment and a supportive environment for all fitness levels to build strength at their own pace.
Does Planet Fitness offer a mobile app for workouts?
Yes, Planet Fitness offers a mobile app available on both iOS and Android to provide hundreds of ways to get strong and stay motivated.
What services are available at the Houston (Westchase) Planet Fitness?
Services include Classic Access, Mobile App workouts, free In-Club Fitness Training, WiFi, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, half-price cooler drinks, fitness training, virtual fitness training, recovery lounge, and more.
How can I contact Planet Fitness in Houston (Westchase)?
You can reach Planet Fitness at (713) 359-0012.
What nearby dining options are available near Planet Fitness?
Wendy's, a fast-food burger restaurant, is located nearby, offering a convenient option for a meal before or after your workout.
Are there nearby automotive services near Planet Fitness?
Yes, Mister Car Wash, Discount Tire, and Take 5 Oil Change are nearby for car washes, tire services, and oil changes, making it easy to take care of your vehicle on the same trip.
What nearby businesses can I visit around Planet Fitness at Westchase?
Nearby businesses include Tennis Express Team Order Department for sporting goods, Gambacorta Law for immigration legal services, and Crest Family Dental for dental care, providing diverse services close to your gym visit.
Is Planet Fitness part of a larger chain with multiple locations?
Yes, Planet Fitness has over 2,700 locations nationwide, providing consistent quality and amenities wherever you go.