Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Houston provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
952 reviews
5 stars
786
4 stars
19
3 stars11
2 stars13
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their friendliness and helpfulness, others were criticized for being rude and unprofessional.
Quality of Care
Several customers reported positive experiences with eye exams and the professionalism of the doctors, but there were also complaints about inadequate care and misdiagnoses.
Pricing Issues
Many customers expressed frustration with unexpected charges and perceived upselling tactics, leading to feelings of being scammed.
Product Quality
There were numerous complaints about the quality of glasses and delays in receiving them, with some customers reporting issues with their prescriptions and the fitting of glasses.
Staff Competence
While some staff members were noted for their helpfulness and knowledge, others were described as inexperienced or unhelpful, leading to dissatisfaction among customers.
- NMNIXER MOON4 days ago5.0Gaby helped me choose a frame for my glasses and was very patient with me. Thank you very much for the attention and kindness.
- KMKenya MooreDec 30, 20251.0Drove over an hour for this experience twice I would not recommend anyone to choose this location. My son and daughter both had Eye exam at another location and we did not like the frames. I chose to have my exam do at this location and allow them to look for glasses as they are in network with my insurance. My 13 year old son and I found glasses I was told since his prescription was over -11 I had to pay an additional $100 we left because I’ve been to other pearl vision and have not had to pay anything additional. My son had to get reexamined because his current glasses are his back up and are to strong so they lower his prescription to 10 we went back to that pearl vision due to the other one being independently owned and no longer in network. We picked out glasses on 12/29 to only receive a call saying my sons glasses will be an additional $220 outside of our insurance I was told now since his prescription in over 4 or 6 it will bean addition $100 charge I was told they on offer one type of material for his glasses which will cost an additional $120 these people are scamming customers and I will be reporting them to the highest extent I will be reaching the attorney general etc.
- AHA HawkinsDec 29, 20255.0Excellent eye exam by Dr. Ong. Great frame selection.
- SLSheri LapinDec 15, 20251.0Be sure to check that your glasses work for you within 30 days. I did not because I'd had cataract surgery and I didn't really need them. Still, I went in for an updated prescription. Glasses had the progressive change far too high. They said they were correct. The only way to see at distance was to tilt my head down and look through the extreme upper portion of the lenses. Manager was extremely rude...and offered to give me new lenses for half price. Not another dime to that place. I will say that dr. Nguyen is very nice and competent. The manager is horrid. I ended up going to the glasses place associated with my cataract surgeon. They did a fabulous job and ensured everything worked correctly. I will never darken the door of another Pearle vision.
- JGjose g75Dec 12, 20251.0Horrible Horrible customer service. As soon as you walk in. From the person seating at the front desk to the person in the back. I recently bought some glasses from them because I couldn't find them anywhere else. I spent alot of money at this place. Went in for a repair because one of the arms was getting lose. One of the ladies said that if anything happened to glasses while they were being repaired. That I would be responsible.i told them that i had warranty on them. they said that I had warranty but it was expired. It took them a long time for them to tell me that they couldn't repair them. NEVER NEVER AGAIN. I should've read the comments before coming into this horrible place. Ppl please read read the comments and do not come to this horrible place.
Frequently Asked Questions About Pearle Vision
What types of eye care services does Pearle Vision in Houston offer?
Pearle Vision provides eye examinations, Optomap Retinal Exams, prescription eyewear, and digital retinal photos at some locations.
Which designer frame brands are available at Pearle Vision on Highway 6 North?
They offer a variety of designer frame brands including Burberry, Coach, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Tiffany & Co, Tory Burch, Versace, and more.
What are Pearle Vision Houston's hours of operation?
The store is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Does Pearle Vision accept vision insurance plans?
Yes, Pearle Vision works with all major health and vision plans, including EyeMed, VSP, and UnitedHealthcare. Some locations are EyeMed PLUS providers.
What payment options are available at Pearle Vision on Highway 6 North?
Payment methods accepted include cash, check, Discover, MasterCard, and Visa.
Is the Pearle Vision location in Copperfield wheelchair accessible?
Yes, the location has wheelchair accessible entrance and restroom facilities.
Can I schedule an eye exam appointment online for Pearle Vision Houston?
Yes, you can make an appointment online via their scheduling page at https://www.pearlevision.com/pv-us/schedule-eye-exam/select-date-time?storeNumber=21054350
What nearby health professionals can I visit along with Pearle Vision for comprehensive eye care?
Nearby, you can find Dr. Catherine Ong, Optometrist, and Dr. Jimmy Nguyen, Optometrist, both located at Copperfield Center, which can complement your eye care visits.
What nearby fitness center is close to Pearle Vision in Houston for a workout before or after my appointment?
F45 Training Copperfield, a gym offering fitness and sports instruction, is located nearby and can be a good option for a workout around your visit.
Are there places to shop or dine near Pearle Vision on Highway 6 North?
Yes, nearby options include Ross Dress for Less for shopping, French Quarter Market & Grill, and French Quarter Cajun Seafood restaurants for dining.