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Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
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- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
35 reviews
5 stars
31
4 stars
2
3 stars0
2 stars
1
1 star
1
- DMDella ManleyDec 15, 20255.0Kendrick Hines was absolutely amazing! I despise QR codes and refuse to use them but because he was so dedicated and kind I used a QR code for the 1st time!
- FTFelicia TaylorDec 5, 20255.0I was afraid of being handicapped ♿️ but the people there made me see a better look at my situation. Thanks for caring about me. I truly appreciated that.
- LRLloyd RobertsOct 13, 20255.0My fitting and seating experience with the assigned field coordinator was truly exceptional. She went above and beyond to understand and address my specific needs. I was fortunate to have Milissa Dafler from National Mobility & Seating assist me with all the necessary steps, from the initial evaluation to the final selection of the right equipment. Her expertise and knowledge of the process were invaluable, and I highly recommend her services to anyone looking for a seamless and personalized seating experience. I hope that everyone who undergoes the initial seating evaluation has as positive an experience as I did. Thank you, Missy, for making my experience so enjoyable and memorable.
- JMJohn MayOct 6, 20252.0First contacted national seating and mobility in November 2024. I have a broken right femur that has not healed correctly due to a short term rehab facility my insurance sent me to dragging me by the ankle on the freshly surgically repaired leg. United Healthcare said nsm was their contracted provider. I was first measured with my therapist in January 2025 for a wheelchair to fit my specific needs. It's now October 7th and I'm still using a borrowed chair that doesn't fit my needs and has bearings that need to be replaced to continue to use. I can't get cooperation from nsm or United healthcare. It's been very frustrating. The most recent fitting with the therapist the repair person said it will go quickly this time. The therapist says he submitted his assessment the next day. My original representative at nsm has blocked my number and disappeared my new representatives email today wouldn't accept my message after being on the phone and holding for over an hour. I'm starting to feel like they get paid to gaslight and avoid getting people the dme their insurance policy covers. I'm non weight bearing in both legs. I'm completely confused because I see people that don't need ambulatory assistance get multiple mobility assistance devices. I'm not calling screaming cursing etc because I desperately desperately need their help. I'm struggling to care for myself. I worked for my disability. I had an employment gap due to a work related injury but still fully qualified for ssdi. I just don't understand why they aren't helping me. Don't they only get paid when they provide necessary medical equipment?I'm sorry but it's been a year and I have suffered dozens of additional injuries. Pressure sores and impact injuries from using whatever chair I can get my hands on. Not a loaner from the company. They never mentioned that as a possibility. They have offered to let me just purchase one for cash $20000 but I'm disabled and my disability payment is very low due to the work related employment gap. Even if I could finance it I wouldn't be able to pay it back plus my insurance says it should be covered. Can anybody help? Am I the only person having this problem
- LKLUCRATIVE KAug 22, 20255.0Reliable, punctual, knowledgeable, respectful, courteous, fabulous place. The tech was great deserves 10 stars
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility provides customized mobility solutions including wheelchair ramps, vertical platform lifts, stair lifts, ceiling lifts, residential elevators, and commercial wheelchair lifts.
Where is the National Seating & Mobility location in Houston West?
The Houston West location is at 2055 Silber Road, Suite 160, Houston, TX 77055-2645.
What are the business hours of National Seating & Mobility in Houston?
They are open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays, along with major holidays like Thanksgiving, Christmas, and New Year's Day.
How can I contact National Seating & Mobility via phone or email?
You can reach them at +1 713-468-0696 or email accessmobility@nsm-seating.com.
Does National Seating & Mobility accept credit card payments?
Yes, they accept credit card payments and do not require cash-only transactions.
Which cities are served by National Seating & Mobility's Houston West location?
They serve Houston, Woodlands, Galveston, Beaumont, Sugar Land, Katy, Clear Lake, and Cypress.
What should clients know about the safety focus at National Seating & Mobility?
Your safety is a priority; they follow professional clinical protocols to ensure comfortable and safe mobility solutions for clients.
Are there nearby dining options I can visit before or after my appointment at National Seating & Mobility?
Yes, you can enjoy Vietnamese cuisine at 3 Noodles Cafe or Kim Chau Restaurant, or savor Tex-Mex at Taqueria D.F, all located near the Houston West location.
What nearby service providers might be useful for clients visiting National Seating & Mobility?
Nearby businesses like Schindler Elevators & Escalators offer elevator services, and Houston Steam Cleaning provides cleaning services, which might be helpful for clients needing complementary assistance.
Are there nearby recreational or wellness facilities around National Seating & Mobility's Houston West location?
Yes, Duo Fitness Studio is close by if you want to work out, and beauty services are offered nearby at Hanna Hair Perfection and Kim's Nails and Spa for relaxation after your visit.