Memorial Athletic Club and Aquatic Center

4.7
245 reviews

About

Fitness CenterFitness ClassesGymYoga StudioPersonal TrainerSwimming FacilityPilates StudioDietician
Memorial Athletic Club and Aquatic Center provides aquatic facilities, fitness facilities, group classes, and personal training to the Houston, TX area.

Location

Memorial Athletic Club and Aquatic Center
14690 Memorial Dr, Houston, TX
77079, United States

Hours

Reviews

4.7
245 reviews
5 stars
212
4 stars
15
3 stars
3
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Community Atmosphere

Many customers appreciate the welcoming and family-friendly environment, highlighting the sense of community among members and staff.

Cleanliness

The facility is consistently praised for its cleanliness and well-maintained equipment, contributing to a positive workout experience.

Staff Professionalism

While most reviews commend the friendly and helpful staff, there are some concerns regarding customer service, particularly with certain receptionists and trainers.

Variety of Offerings

The gym offers a wide range of classes and amenities, including pools and specialized programs for all ages, which many members find appealing.

Management Issues

Some reviews express dissatisfaction with management's responsiveness to member concerns, particularly regarding equipment availability and class scheduling.
  • JC
    Jonathan Correa
    Oct 9, 2025
    5.0
    I had to do it again it is 8:49pm and the gym feels so so so good and peaceful. You guys rock. This is definitely a beautiful feeling in here.
  • CK
    Charlotte Krecow
    Oct 5, 2025
    5.0
    I have been a member of the MAC for 15+ years and have always found it to be a well run club for all age groups. It's in a wonderful area of West Memorial with top notch staff and equipment. It is a step above chain clubs and very personalized. You get great value for your membership. I am very fortunate and pleased to have had such a long and positive relationship with the MAC.
  • RB
    Randi B.
    Sep 3, 2025
    5.0
    This is a such a great gym! Not only are the employees kind, the equipment is in working condition each time. Decided to try personal training three months ago and the trainer is fantastic!! I’ve been with her for three months and have seen visible results!
  • JS
    Juliana Sampol
    Aug 30, 2025
    5.0
    I love the environment. It’s very family-friendly, staff is very nice and kids space is great. I recommend the club to anyone looking for a great fitness space which also has a good kids space. I also recommend the swimming classes, my kid is taking classes for the past 2 years and she loves it.
  • LT
    Luis Torres
    Aug 29, 2025
    1.0
    Called to ask some simple questions about membership, but the receptionist acted like I was bothering her. She gave one-word answers, sounded completely uninterested, and at one point even sighed loudly like I was wasting her time. Customer service should be welcoming, especially for a fitness center trying to bring in new members. This was a very disappointing first impression.

Frequently Asked Questions About Memorial Athletic Club and Aquatic Center

Do I have to sign a contract to join?

No. All we require is 1 month written notice to cancel your membership.

What's included in a membership?

A membership with us is essentially an all-inclusive membership. Meaning, you gain access to: Gym Floor (Cardio, Strength Training, and Free Weights Areas), 5 Free Fitness Sessions, Group Exercise Classes, Aquatic Center, Sauna/Jacuzzi, KidZone, MAC for Women (Women's only gym floor & Group Exercise studio), Towel Service & MUCH MORE!