Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,038 reviews
5 stars
986
4 stars8
3 stars5
2 stars3
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, attentive, and helpful, with many customers highlighting individual employees like Samira, Michelle, and Daebrian for their exceptional service.
Expertise
Customers appreciated the knowledgeable staff who provided valuable assistance in selecting frames and lenses, often going above and beyond to ensure satisfaction.
Atmosphere
The store was described as having a welcoming and pleasant atmosphere, contributing to a positive shopping experience.
Repair Services
Many reviews noted the quick and effective repair services offered, with staff fixing glasses promptly and often at no charge.
Mixed Experiences
While most feedback was positive, there were a few reports of unprofessional behavior from certain staff members, indicating inconsistency in service quality.
- RSRegla SerranoNov 15, 20255.0It is always such a pleasure to visit LensCrafters. Starting from moment you enter they greet you with such warmth. C a r d e l, the manager is Amazing. You will enjoy an efficient staff, knowledgeable manager, and experience the quality of Lens Crafter's merchandise... one can't go wrong. So fun.
- CRChasiti ReidNov 9, 20255.0I had an amazing experience at LensCrafters today thanks to Samira! Her service was absolutely 10/10 , she was so knowledgeable, patient, and took the time to explain every step of the process when I was purchasing my new glasses. The experience felt really personal and genuine, and I left feeling great about my purchase. The energy in the store was awesome, and I’m so glad I stopped by , I even ended up getting two pairs of glasses! Thank you, Samira, for making the process easy and enjoyable. Highly recommend seeing her if you visit this location!
- VGVictoria GranjaNov 9, 20255.0Samira was amazing! She made the whole process of getting new glasses incredibly smooth and enjoyable. She helped me pick frames that suited me best and recommended the right lenses for my work needs. Even though she was working alone that day, she was kind, attentive, and made sure I got a great deal. Highly recommend LensCrafters — and especially Samira!
- MGMiguel GuillenNov 9, 20255.010/10 would recommend shopping here! I came in looking for Meta glasses, but my insurance didn’t cover LensCrafters. Thankfully, Samira was there to help me out and offered some amazing deals, and I was still able to get the Meta glasses I wanted! This was my first time visiting this location, but I left feeling like I’ve been coming here for years. All the staff—especially Samira—were incredibly kind and helpful. I truly had an amazing experience and can’t wait to pick up my next pair of glasses!
- DEDominick ErtmannNov 4, 20251.0The manager and his associate wasted about an hour of my time and nothing got accomplished. I felt like they didn’t even care. I was waiting for so long. And they were helping other customers first just because they were waiting to see if they could find my insurance instead of just telling me to come back once I had it.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet filtering lenses, and a wide range of designer eyewear brands.
What brands of eyewear can I find at LensCrafters?
LensCrafters offers designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, and many more.
Does LensCrafters accept vision insurance and which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the regular business hours at LensCrafters?
LensCrafters is open Monday through Saturday from 9 AM to 7 PM and on Sundays from 11 AM to 6 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam appointment online through the LensCrafters reservation link provided on their website.
Does LensCrafters at River Oaks Shopping Center offer in-store pickup?
Yes, LensCrafters offers in-store pickup for their products at this location.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa payments.
Are there other eye care providers near LensCrafters at River Oaks Shopping Center?
Yes, Luxe Eye Care is a nearby doctor specializing in eye care, which can be a good alternative or additional resource for your vision needs.
What nearby dining options are available around LensCrafters for a meal before or after my visit?
Nearby restaurants include Pizzana for pizza, Leo’s River Oaks offering American and seafood dishes, Pesca for seafood, Fuzzy’s Taco Shop for Mexican cuisine, and Izakaya Wa for sushi and Japanese food.
Are there beauty and wellness services close to LensCrafters at River Oaks Shopping Center?
Yes, nearby beauty and wellness options include Houston Lash Boutique, OhMyLashes by Demii, Extension Mastery, Modern Acupuncture River Oaks, and Grayson Jacobs at Satori for beauty salon and spa services.