Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,351 reviews
5 stars
1,308
4 stars13
3 stars4
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Babatunde, for their exceptional, friendly, and professional service.
Efficiency
Many reviews highlighted the quick turnaround time for services, with customers appreciating the fast and efficient assistance they received.
Knowledgeable Staff
Several customers noted the staff's expertise and ability to provide helpful advice on eyewear choices and adjustments.
Positive Experiences
Overall, customers reported very positive experiences, often mentioning they would return and recommend the store to others.
Concerns with Phone Service
One customer expressed dissatisfaction with a phone interaction, feeling pressured and unsettled by the approach taken during a call for an appointment.
- ASAruna ShulhaNov 15, 20255.0Highly recommend this location! We were helped by Jason, Shrice and Babatunde who were all very, very nice, knowledgeable and efficient. We had to get our child his first pair of glasses and we couldn't have had a better experience! 10/10 to all three of these people who helped us.
- KKKevin P. (k.p.)Nov 10, 20255.0Bought glasses here and had no issues whatsoever years ago and paid nearly a thousand for them and liked the service. I returned for my new pair a few weeks ago and there were some issues with the lenses 2 different times. MRS SHRICE did an amazing job helping me navigate the long process. I truly appreciate her. She’s an asset to the company.
- MBMariana BrdoukanNov 7, 20255.0Babatunde help me so much! its been more than year since I bought my glasses and every time a come its a good experience they treat me like family. ☺️ thank you
- ACANTOINETTE CANADYNov 7, 20255.0Hello, I have to say that I have a great experience with Lens Crafters located in the Galariea here in Houston. Samari was such a wonderful associate to work with. He was patient and very helpful with all my concerns. Thanks Samari keep up the good work.
- CGCarlos GalanNov 6, 20255.0Jason was AWESOME!! He made the process of ordering my new glasses and contacts seamless, walking me through all the details and prices. He was also able to get a feeling for what I liked and brought out some extra frames that he thought I might like. I will definitely come back to this location. Thank you guys!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What are the store hours for LensCrafters at The Galleria in Houston?
LensCrafters at The Galleria in Houston is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and blue-violet light filtering lenses, and prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via LensCrafters' appointment system at https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=1616.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for your convenience.
What types of payment does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can you recommend some nearby dining options close to LensCrafters at The Galleria?
Near LensCrafters at The Galleria, you can enjoy dining at Ninfa's Mexican Restaurant for authentic Mexican cuisine, Poke Fresh for Japanese poke bowls and sushi, or Bazille for French and American dishes. These spots are great for a meal before or after your eyewear appointment.
Are there any nearby services for beauty and wellness near LensCrafters?
Yes, nearby you can visit Anastasia Beverly Hills Brow Studio at Nordstrom for eyebrow grooming and hair removal, California Nails for nail salon and reflexology services, and Spa Nordstrom for day spa treatments and massages.
Where can I find clothing and accessory stores near LensCrafters at The Galleria?
Nearby stores include Saige and Rose Boutique for women's clothing, Nordstrom Houston Galleria for a variety of designer clothing and jewelry, LOFT for women's fashion and accessories, and Blackheart for lingerie and women's apparel.
Is LensCrafters wheelchair accessible and what convenience features do they offer?
Yes, LensCrafters has a wheelchair accessible entrance and accepts debit and credit card payments, including Apple Pay and Android Pay for convenience.