LensCrafters

4.9
1380 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5135 W Alabama St, Houston, TX
77056-5814, United States

Hours

Reviews

4.9
1,380 reviews
5 stars
1,335
4 stars
12
3 stars
5
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Babatunde, for their exceptional, friendly, and professional service.

Efficiency

Customers frequently noted quick service and efficient handling of their needs, often mentioning minimal wait times.

Problem Resolution

Several reviews highlighted the staff's ability to effectively resolve issues with glasses adjustments and repairs.

Positive Atmosphere

The store was described as welcoming and friendly, with staff greeting customers with smiles and providing a pleasant shopping experience.
  • KZ
    Kysun Zheng
    4 days ago
    5.0
    Changed pads on glasses, thank you very much babatunde was very fast and efficient ! And didn’t charge loved service
  • MP
    Mytien Pham
    Jan 5, 2026
    5.0
    Babatunde was very helpful & kind to help me fix my glasses even though they weren’t bought there.
  • UG
    Ulises Gonzalez
    Jan 4, 2026
    5.0
    I want to share my positive experience with Babatunde at LensCrafters. My wife lent her glasses for free, and we’ve purchased two pairs of prescription glasses from this location. We also used the damage protection plan once, and it was no big deal getting the glasses replaced under warranty—everything was handled smoothly and professionally. Babatunde provided excellent customer service throughout the process. He was courteous, knowledgeable, and made sure everything was taken care of quickly. It’s rare to find someone so attentive and efficient, and we truly appreciate his help. Highly recommend Babatunde and the team at LensCrafters for anyone looking for quality eyewear and great service!
  • BQ
    B Adams (Qnb)
    Jan 2, 2026
    5.0
    Babatunde and other Eyecare professionals were very attentive and responsive to my needs and questions.
  • DA
    Deavonte' Anderson
    Dec 26, 2025
    1.0
    Been going here for 4 years with no issues. My last visit I got to my appointment 10 minutes early. Waited for over 40 minutes. for them to tell me that my appointment had to be moved due to me leaving for 5 minutes to change my 10 month old. Will not be coming back.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.