Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,267 reviews
5 stars
1,225
4 stars12
3 stars1
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Jonathan, Cynthia, and Kimani.
Repair Services
Customers frequently mentioned quick and efficient repair services, often provided free of charge, which contributed to positive experiences.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to service quality and issues with eye exams, indicating inconsistency.
Staff Knowledge
Several reviews noted the staff's knowledge and ability to assist with frame selection and prescription adjustments, enhancing the overall customer experience.
Loyalty and Recommendations
Many customers expressed loyalty to the store, with several stating they would return and recommend the location to others.
- TTTNov 15, 20255.0Jonathan the store manager was amazing. I ended up purchasing 3 pairs in one transaction because of him. Man needs a raise!
- JPJeff PartuschNov 7, 20255.0If you need glasses/contacts, stop in this location and ask for Cynthia, she's awesome.
- JJJanis JayeNov 5, 20255.0Thank you for finding frames to fit my existing lenses. I will be back when I need a new pair. You were a huge help!!!
- VCVanell ColemanOct 25, 20255.0Jonathan the store manager was a very big help. He took his time and was patient with me throughout the process. Thanks again..
- CWcornelius watsonOct 23, 20255.0Great service from Cynthia! I appreciated her efforts and time during my eyeglass purchase.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Willowbrook Mall offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, prescription wearable technology, and offers a wide range of designer eyewear brands.
What brands of eyewear can I find at LensCrafters Willowbrook Mall?
You can find designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, Tiffany & Co., and more.
Does LensCrafters Willowbrook Mall accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Willowbrook Mall?
You can schedule an eye exam online via their appointment link at https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=0570.
What are the store hours for LensCrafters at Willowbrook Mall?
LensCrafters is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
What payment options are available at LensCrafters Willowbrook Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters Willowbrook Mall offer in-store pickup?
Yes, LensCrafters offers in-store pickup services.
Which nearby stores can I visit along with LensCrafters at Willowbrook Mall?
Nearby, you can shop at Aéropostale for men and women’s clothing, Victoria's Secret for lingerie and apparel, and Old Navy for children's and family clothing.
Are there other optometrists close to LensCrafters at Willowbrook Mall?
Yes, nearby optometrists include Dr. Minh Dong OD, Willowbrook Eye Associates, and Houston Eye Professionals.
What nearby shops and attractions can complement my visit to LensCrafters?
You can visit jewelry stores like KAY Jewelers and Zales, beauty spots like s.h.a.p.e.s Brow Bar, or grab a treat at Lolli & Pops Candy Store, all located near Willowbrook Mall.