LensCrafters

4.9
582 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10932 Westheimer Rd, Houston, TX
77042, United States

Hours

Reviews

4.9
582 reviews
5 stars
554
4 stars
9
3 stars
3
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and attentive, with many customers highlighting specific employees like Sandra, Heather, and Key for their exceptional service.

Product Selection

Customers appreciated the wide variety of eyeglasses and frames available, noting the quality and selection offered at the store.

Timeliness

While many customers reported quick service, some expressed frustration with delays in receiving their glasses, indicating a need for improvement in communication regarding order status.

Professionalism

The staff was frequently described as professional and knowledgeable, providing detailed information about products and options.

Store Environment

The store was noted for being clean, organized, and welcoming, contributing to a positive shopping experience.
  • JT
    j thig
    3 days ago
    5.0
    Had such a wonderful exp today at Lens Crafters! Thanks to Sandra, who from the time I walked in greeted me with a wonderful smile, and welcoming spirit! It’s the little things that I appreciate from speedy service to even allowing me to not feel rushed into making suggestions and making sure I got the best selection at the best price! I came in for a fix on old pair ended up getting a new set and thanks to her this location has a customer for life! Hats off to a wonderful employee, thanks for all you do!!!!!!!!
  • PD
    Paola Diaz
    6 days ago
    5.0
    I had a great experience here. The service was excellent, everyone was friendly, and everything was done professionally. I really appreciated how attentive and helpful they were, specially Stephen . I’ll definitely be coming back and highly recommend them!
  • JF
    Jose Flores
    Nov 18, 2025
    5.0
    Sandra is Awesome she help me get my glasses and show me the best options for me, very friendly and took her time to help me.
  • CT
    Cornerstone Tony
    Nov 7, 2025
    5.0
    Sandra was an amazing sales associate. She was patient and kind and considerate. I had trouble with my insurance, but we all figured out together if anything she deserved the best and raise at the same time.
  • GC
    Grace Chang
    Oct 23, 2025
    5.0
    This place has a variety of eyeglasses and has great customer service. Heather (one of the managers) have been so helpful. She made my eye glass shopping experience less stressful by being so patient with me. She is awesome. Also, giving a shout out to Key. She is a sweet salesperson who is good at helping you choose glasses.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.