LensCrafters

4.9
599 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10932 Westheimer Rd, Houston, TX
77042, United States

Hours

Reviews

4.9
599 reviews
5 stars
571
4 stars
9
3 stars
3
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees like Sandra, Stephen, and Key.

Efficiency

Many reviews highlighted the quick service and efficient handling of repairs and purchases, with several customers noting they were helped promptly even close to closing time.

Product Variety

The store was noted for having a good selection of frames and lenses, catering to various customer preferences.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding communication issues and delays in receiving glasses.
  • MD
    Maria Dacosta
    Jan 2, 2026
    5.0
    I love this store, they have a great variety of glasses and AMAZING customer service. Thank you so much!
  • SH
    Shawn Hussain
    Dec 24, 2025
    5.0
    Cecile was extremely knowledgeable and helpful assisting me. She was a pleasure to talk to and a friendly face making me feel comfortable.
  • MS
    MOHAMMAD SAMIMI
    Dec 23, 2025
    5.0
    I visited LensCrafters on Westheimer Rd a day before Christmas to fix my sunglasses which had a screw missing. Even though I had not bought the frame from this store, Heather helped me immediately and fixed my sunglasses. I was out of store in less than 5 minutes. Very friendly and helpful staff. They seem to have a good variety of frames. Highly recommend them.
  • BD
    Brea Doakes
    Dec 20, 2025
    5.0
    Stephen was quick, efficient, and personable! I’m a frequent shopper at this LensCrafters location and you guys always go above and beyond for customers.
  • MM
    mea melton
    Dec 19, 2025
    5.0
    Cecile adjusted my glasses without an appointment . She was so sweet and accommodating. I’m really happy w/ my results.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.