Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
447 reviews
5 stars
412
4 stars5
3 stars0
2 stars4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Joy, Dominique, and Daniel, received high praise for their friendly, helpful, and professional service, often going above and beyond to assist customers.
Repair Services
Many customers highlighted the quick and efficient repair services provided, often at no charge, which contributed to a positive overall experience.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers select the right frames and lenses, and providing valuable recommendations.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to customer service, particularly with one staff member, indicating inconsistency in service quality.
Store Environment
Customers appreciated the welcoming atmosphere and the store's layout, which facilitated a pleasant shopping experience.
- FHFrank HernandezNov 15, 20255.0Above and beyond customer service! Went in with a problem with my frames. Turned out that the turn around to get the temples replaced would be the same day! Thank you Daniel for making this happen so quickly!
- APAnabel PaitaNov 7, 20255.0I absolutely love this location. Patricia has helped me the last two times I’ve gotten new frames and she’s amazing at helping me come to a final decision because I’m super indecisive. Thank you Patricia and LensCrafters for the great customer service! :)
- CVCarolyn VerastigueNov 1, 20255.0Excellent customer service and experience getting my sunglasses repaired. The manager Daniel took great care of me! I will definitely be back.
- NPNatalie Becerra PadillaOct 27, 20255.0Came in needing prescription glasses, low stock on the Oakley Meta and other colors in other retailers. Jose (and Manager Joy) was able to help in finding the perfect pair for myself and my dad in the colors needed. Especially with mine as I’m picky with color and he went the extra mile checking online . Especially since we had a tricky insurance situation with out of network yet comparable pricing.
- DVDavid VargasOct 19, 20255.0I came in to see if they could fit my glasses because one of the nose rest little gummies came off and they were able to fix it quickly. They were able to help me with everything i needed and were so kind. Thank you to Dominique for our assistance! 5/5 experience thank you so much!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Memorial City Mall provide?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What designer eyewear brands can I find at LensCrafters Memorial City?
LensCrafters carries numerous designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
What vision insurance plans are accepted at this LensCrafters location?
Most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are the LensCrafters Memorial City Mall store hours?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters offer contact lens exams?
Yes, LensCrafters performs comprehensive eye exams that include contact lens evaluations. There is an additional fee for contact lens fitting and evaluation.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, any currently worn eyeglasses, sunglasses, contact lenses, and any questions you may have.
Can I pick up my eyewear in-store at LensCrafters Memorial City?
Yes, LensCrafters offers in-store pickup services for eyewear orders.
What nearby places can I visit after my eye exam at LensCrafters Memorial City Mall?
You can visit nearby places such as Creative Energy Art gallery, Bluemercury spa for relaxation, or enjoy a meal at Chipotle Mexican Grill.
Are there fashion stores near LensCrafters where I can shop for clothing and accessories?
Yes, nearby fashion stores include lululemon, White House Black Market, G by GUESS, and Express which provide a range of clothing and accessories.
Where can I find nearby dining options after visiting LensCrafters at the Memorial City Mall?
Close dining options include Dolce & Cannoli for desserts and pizza, Marble Slab Creamery for ice cream, and Gorden's for American cuisine.