Kroger Pharmacy

Reviews

• BL

  BIG O Speaks MONEY BUSINESS and LIFE

  Dec 26, 2025
  1.0
  I'm so disappointed with the decline in customer service here. Why have humans still doing this, if they're as sterile as an AI bot would be? This lady (lots of tattoos) was so robotic, that she literally didn't say hello, didn't look at me, just said very direct and not at all helpful. IF they're losing clients to other pharmacies, this would be one of the reasons why. Our pharmacist and their staff, are a very intimate part of our healthcare. They know way more than most would want them to, because of the medicine we're prescribed. So I just think it would be nice if they were a little more human in their communications with us, than I see us now receiving. I'm intentionally not naming the person, but I spoke to her about this myself and will write an email from my office to their leadership, in an effort to help them do better.
• MM

  Michael

  Jan 6, 2022
  1.0
  Whatever you do, stay far far away from this pharmacy. The pharmacist there Mr. Binh Le refused to fill pain meds even though I was admitted to the hospital for several days and the admitting specialist prescribed them.
• LR

  Lara R.

  May 11, 2021
  1.0
  Long wait time, slow and incompetent staff.
• CB

  C. Borom

  Feb 2, 2021
  1.0
  Believe all the bad reviews from Terry to long phone, drive thru and inside wait time. They are have an embarrassing work ethic. They need to restaff this location IMMEDIATELY. Public disservice to our community. Dr. Called in rx twice and they still can’t find all of meds 8 hours later. I’m coming out of surgery and still have to return to see if they found rest of rx. Just sad and pathetic! They deserve no stars.
• CP

  Charmaine Pocek

  Aug 22, 2016
  5.0
  I have switched my medication here and could not LOVE the main employee who handles the drive-through. She is sooooo friendly!

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